Reviews for A&W Restaurant in Grass Valley, CA
They aren't capable of taking part cash and part card for payment. They say all cash or all on card. I asked for one white meat... and two dark meat. I got two thighs and a leg. I guess they don't know which pieces are white meat. The coleslaw tastes like itcomes from a can. It will be a long time before I go back, if ever. Read more
This was a shocker of an experience. We stopped in while traveling back from Tahoe/Reno area and decided some chicken and A&W... sounded good. Though the service was fast the staff was rude, dismissive and all around menacing with their presence. The foodwasn't of the quality I have come to expect from A&W/KFC locations. Everything in sight was filthy. Read more
I feel like they charge way too much for the Coney cheese dogs
My food was presented so sloppy and so messy I couldn't even tell what it was the only thing that was recognizable was the... French fries and that's just because I could tell by the shape definitely not happy and why don't we try hiring some adults tomanage those kids that are running around in there playing games and throwing food Read more
TERRIBLE!! DONT STOP HERE!! We stopped around mid-afternoon saw the parking lot was relatively full so we figured, must be good.... SO WRONG!! All lazy staff parked in close customer parking. Staff was lazy,un-sociable. 2 bathrooms 1 out of order. The otherwas occupied for 10 mins by a staff member. When it was finally open it was disgusting. Floors were dirty and sticky , thetoilet wasn't flushed or wiped down. Sink was so dirty there was distinctive tracks where the water touched and where nothingbut dirt and grime has been for quite some time. Unfortunately we ordered before the trip to the bathroom otherwise I would ofpassed all together. Resturant floors were just as gross as the bathroom. As we walked to the table they felt and looked grimeyand Un-mopped. There was 1/2 of the resturant blocked off. For staff only I guess every table had staff and or staff memberhats,drinks etc. The table we Sat at was very sticky. Our food got out surprisingly quick since only 1 of the 4 employees wereactually working. We had some food from a&w menu and some from KFC menu and yet when the food arrived it was 1 in a to-go bag(nothing like a Suttle hint to tell the customer they aren't wanted). We never were even asked if it was here or to go. Andobviously we sat down implying eating in the resturant. All the food was in KFC wrappers . A&W hamburger wrapped in kfc chickensandwinch wrap. Also our a&w meals were served with old, cold KFC fries NOT A&W fries. And our shake had a large hair in it.That was the last straw!! Did not finish eating. Too lazy to clean ,to lazy to cook fast food. WE WILL NOT BE BACK, next time wewill wait for the next small town and hope for better food&service. Read more
I love A&W But this time was the worst experience in my life. I pulled in at 840 The sign said close at ten pm. There was three... employees sitting out front smoking and we went through the drive through. The man said they only have bone in chicken andlimited items. I brought 3other people with. We all ordered. Two double burgers with bacon and only got two single Patty's causethey didn't want to cook more and two 2pc chicken dinners . My cheese curds were refried. I know working in the food industry.And our chicken was very cold as if it were refrigerated. I will never go to this location again. We parked in the parking lotto eat. Well let's just say the employees were gone before we were. So I am putting the word out to my friends. I put it onFacebook that we were going only cause it's almost a two hour drive from where I live. And my significant other wanted to treatme to something that I really wanted. If I knew it was going to be that bad u would have just stayed closer to home being thatgas is so high. But needless to say I will never go to that a&w ever again. It was a waste of my time and money only to get theworst food and service ever. They tried making it right by outr mistake on the single burgers and giving us chicken that wascold as he'll. Nothankyou I will pass. Read more
Don't stop here. Staff is incompetent. They didn't bring me my drink then gave me the wrong order. Girl refused to give me my... correct order stating she gave me the right thing. She walked into the building and never came out. Basically said she gave meright thing and whatever I was trying to talk to her as she kept walking away. Building is close so you can't go in to talk toanyone. Called and they said they would bring me my order but asked for manager, was told there was none at this time. Disputingwith my bank I'm not paying for something I never got, disgusting service at this location. Don't stop here!! Read more
I'm excited about my vegan burger