Reviews for McDonald's in Grants Pass, OR
4 stars literally means "liked it". Gotta love a free Big Mac from the app. Curbside was pretty quick.
The car line is always long. 9 out of 10 times, they don't want to get dinged for too much time at the window, so they make you... pull into a wait spot! This is due to them not having enough food cooked. This is quite annoying! The food is McDonald's.....notmuch to say about that. Read more
Well, they weren't busy when through the drive thru, but when we got our order the fries had been thrown in there and were all... over the bag, as well as some chicken nuggets...and the fries weren't even very hot, just warm...not impressed with this at all Read more
Food was good and hot. Employees we interacted with were pleasant. Unfortunately, had to sit in a line at the drive thru for... almost 20 minutes. Otherwise, I'd have given 5 star rating. Read more
So first of all it took about 25 minutes from the time I ordered to the time I got to the window and then when I got to the... widow it took about 5 more minutes for me to get my food and the lady that handed me my drink gave me the wrong one and the icewas all melted. Maybe they should get some real workers instead of these highschoolers that have no idea what there doing. Read more
So the woman who took our order entered it in the system wrong so; the happy meal was wrong, the double cheeseburgers were... wrong. The only thing right was the fries (but not hot, just the size)... the woman who took the order, some how didn't have itdisplaying on our screen and said our total will be at the first window... went to first window to the woman playing a game onher cell phone with her back turned to the window... finally she turned around and took our money... went to 2nd window for thefood, and low a behold the first thing she gives us (drink) eas an "extra small" when I ordered a medium. When I said it shouldhave been a medium, she instantly became rude and argumentative and said "the screen says EXTRA small", I told her that IVERBALLY ordered a medium, she once again became argumentative and said "well my screen SAYS EXTRA SMALL. Why, do you want amedium instead!?" I told her no, because at this point she is being confrontational, and I'm not a "karen" so I said "no"meekly... we got the rest of our order and started driving away, my fiance checked the rest of the order, and it was wrong ALLwrong... we didn't turn around due to the abrasive and somewhat confrontational attitude of the woman at the 2nd window...suffice to say we will NEVER go back to that location. Teachable moment for the karen'esque worker: all sized fountain drinksare the same price, so don't argue as if there is a price difference if a customer says it's the wrong size than what theyordered, just give them the right size. I worked at a convenience store whilst pregnant during the PEAK of the covid pandemicand had argumentative customers all the time, guess what sweet heart, they NEVER left dissatisfied, because I did my best tomake it right WITH a positive attitude the whole time. If you can't treat people with common courtesy and respect, you shouldreally find a job working in the back room of some place and NOT with the public... Read more
I'd give zero stars if I could. Order completely incorrect and luke warm, even after having to take back the crispy chicken... sandwiches because apparently you need to pay $0.70 more for mayo and lettuce (??), but the menu says nothing about that. Thatwas my mistake I guess, but the new sandwiches were barely warm and tasted of pickles, even though there were no pickles insight. Instead of bbq sauce for the happy meals, they just added in more fries. Apple slices were super gross. Staff seemsoverwhelmed and unfriendly. Table and booth were grimy and bathroom was barely a step up from a gas station. Should haveskipped grants pass for sure. Yuck. Read more
The Male Manager was terribly rude and has convinced me to go on into Roseburg and dine at McDonald's there. Trust me the food... will be better and the people will be much nicer. Read more