Reviews for McDonald's in Grandy, NC
I never write reviews but this will be the last time Mcdonalds waste my time. Grandy McDonald's is the worst one I have ever... been to. Honestly, it should be shut down. I try to give them the benefit of the doubt but I usually end up disappointed. Irefuse to go here anymore. The last few issues we had on different occassions. - We were told at the drive thru they weren'ttaking orders because there was only one person working. That's obviously management or lack thereof. - Their ice cream machineis almost never working...big shocker! The one time it was working I received a shake... filled less than halfway. Their excusewas they needed to save some for other customers. I said then you need to charge me for half the shake. I was never reimbursedand management never called me. Customer service said I would receive a call to discuss the matter. - I have received hotfries...once. - I have been the only person in the drive thru and it takes them 10 minutes to come over the speaker to take anorder. I could understand if they were busy. I was THE ONLY ONE! I have left a few times. - The chicken nuggets are trash!???? - Burger patties, no matter what burger you get, are cold and dry. - Workers have attitude. No greeting, no customerservice, literally had a worker ask," what do you want?" Lol! I wish I was kidding. - My personal favorite," May I please haveone ranch and one bbq sauce?" We don't have those and preceeded to give me salt and another straw.???? I tried to think of onegood thing to write vice all the bad comments but I have yet to have a good experience here. Ownership and Management clearly donot care about their customers. Read more
I ordered through the app and the wait in the drive thru was over 15 minutes. The food was fresh, but I was highly disappointed... when I tasted what was supposed to be sweet tea only to discover it was unsweetened. I attempted to call the restaurant to seewhat could be done, but was unsuccessful because their phone wasn't working. I am not from the area, so it was not feasible toreturn back there to get another drink. I did get an apology as a response from a concernI filed online, but no credit to myapp for the money I spent. Read more
the only reason this store gets one star is because I can't give zero stars. went in to order a large tea. because the drive... thru was backed up. there were three other ppl in there. two of which were together and already waiting on their order. myselfand another lady stood for 15 minutes waiting for someone to take our orders. as we watched the employees laugh, joke and playaround in the back and completely ignore us. I ended up doing my order on my phone and getting my own cup. this McDonald'sreminds me that customer service is definitely a thing of the past! SMH Read more
Line for drive thru was very busy and moving very slowly. Went inside to order and there were just a few employees. There were... too many customers for the amount of employees working. We were not the only customers who left without ordering.The vacationingexit traffic on the weekend would be the best time for extra help! Read more
People were fairly nice, but we only wanted two things....a caramel mac. iced coffee and a milkshake. The iced coffee was oddly... made and different than ever received although technically it was the correct drink. Their ice cream machine isbroken...shocker...a McDonald's ice cream machine is broken. Disappointing and a wasted wait in the drive-thru line. Read more
Cold food...what a waste of time and money. Entrance is on the opposite side of the large parking lot. You have to be careful... as those driving to the pull up window don't seem to be watching. Screens were down, making it hard to order They want you touse the kiosk, nope they never get my order right...no matter which McDonald's I am at. All the tables looked like they werewiped down with dirty water, cleaned ours with a Lysol wet wipe. Did I mention the cold food I just ordered? Read more
Went through the drive-thru quickly. Woman working the window was super friendly. I ordered 20pc chicken nuggets and a Dr... Pepper. Food was hot which hasn't happened in a long time, plus the nuggets were fresh and not hard like usual. Read more
My Sprite tasted like carbonated water, my mom?s Diet Dr Pepper tasted like lightly sweetened water, The Fries tasted like they... were cooked in old grease. If you ever crave McDonald's, Don't ever come to this location. Read more