Reviews for Jet's Pizza in Grandville, MI
I placed a order over the phone for a pizza and bread to be delivered, the guy on the phone said 45 minutes. 45 minutes has... past and we called back and they said it would be and hour to 20 minutes, after over an hour and 20 minutes we finally got outorder. The pizza was cokd and the bread was hard, we never had an issue with this location but it seems to be going hill. Read more
Pizza tasted great, surprised by how small the Large was it and the 2liter of Root Beer was 26$. Nice delivery guy and came... within 45-1hr projected time BUT Very disappointed that whoever put the order together did not add plates or napkins and cupsfor the root beer as requested. Kind of hard to eat at the pool and we weren?t going to share the root beer from the bottle.Disappointed! Read more
Some of the best pizza that you can ever get. Deep dish is amazing. Hand tossed is great. Thin crust is beyond good. Wings and... subs are superb. Salad options are exceptionally fantastic. And don't get me started on the breadstick options. Pureamazingness. Plus, if you have a wrong order here, they're right on top of fixing it. One of the best jet's locations out there. Read more
Hands-down the best pizza ordering experience from... Lissa Quinones!!!! Lissa listened and executed thoughtfully! I explained... to her that my daughter was a vegetarian that is absolutely paranoid about meat touching her food. Since I ordered a splitpizza, Lissa was meticulous in it's preparation to make sure my 1/2 with pepperoni didn't touch my daughter's side. She wentover and beyond to make sure the pizza cutter didn't touch meat. She is beyond sweet to talk to and deserves the utmost praisefor being so kind and accommodating! Lastly, the pizza was absolutely delicious! The crust was perfect based on a flavoringrecommendation Lissa gave. Definitely will be back! I highly recommend THIS location of Jet's Pizza and Lissa's customer care! Read more
Got pizza and wings - both were pretty good. Delivery took a little bit. Not the best Jet?s I?ve had, but nowhere near the... worst. Read more
They are currently very understaffed. If you use the website to order it will automatically tell you it will take 45 minutes... regardless of staffing or quantity of orders. Order pick-up if you can, especially as they have no means of contacting theirdrivers. I feel as though Jet's corporation might have put this particular franchise in a bad spot by not providing its driverswith basic communication that most places have, correct online delivery estimates, and not paying enough so they can staffproperly. The staff is nice enough and the food is good but service takes too long for delivery. Read more
I'm traveling for work and never had "Detroit" Style pizza. I had high expectations but was disappointed. Was the pizza good? ... Absolutely! But it wasn't anything different than I could get in Kansas. Delivery was on time. No complaints other than Icould get the same thing from Pizza Hut or Little Caesars. Read more
I have been going to this jets for the last 2-3 years as it is 5 minutes from my house I typically pick my order up as delivery... can be quite long today my bf had it delivered because I had the car and he did not it had been well over an hour when he gotthe food from the driver it was not hot at all she stated to him that she had 3 delivery?s in front of ours if it take 5 min bycar not even to get from our house to jets I?m not sure why our delivery was not prioritized after my bf spoke to mike the GM Ihad to call him to ask if we could just get a refund because he now would be going on 2 hours waiting on food he proceeded totell me that I would either get what they remake for us or nothing at all at this point mike was very argumentative stating hecould not guarantee us hot food he was very rude to me and I asked who was above him he stated no one and then said fuxk you Idont believe he is the GM just by the way he was treating me he then told me to fuxk off and hung up in my face he stated to mybf that he was black listing us and that we where problem customers even tho we never had an issue with anyone there everyonethere was always pretty nice If you ever had jets you can tell when it?s fresh and when it?s been sitting for some time Read more