Reviews for Subway in Grand Terrace, CA
Great Italian sandwich! I asked my server for jalapeno peppers like she hated me and boy! she hated me alright! Great service... and great subs! Read more
Came in here after church for a quick snack and the woman helping me was extremely friendly and helpful. I had a bad experience... at a couple different subways so I don?t go very often but because of Alicia I think my mind is changed. Thank you to herdefinitely a positive experience Read more
I would give this place 0 stars if I could , I went in 3 hours prior to closing with no lettuce available , veggies looking old... & the two girls working acted like talking was more important then being attentive to customers walking in , not only that thegirl helping me out was very RUDE !!! If I would of looked at the reviews prior before coming here I would of never came to thissubway seems like this location needs some customer service & work training !!! Read more
Every time I go here the employees are rude. They don?t make eye contact or say hello. Everything from asking if you want it... toasted or not is an imposition on their time. Ice machine is always empty and they say ? oh we are out ? every single time.Only plus is the sandwiches are good. Someone seriously needs to show customer service video, unless they are trained to be thatway. Read more
Tonight I had the absolute worst customer service I have ever received from a subway from a girl who says her name is Alex! I... went in with my family at 7 well before they close. We started ordering our sandwich and right in the middle of making my foodshe stops to refill the lettuce. I told her I'm not getting lettuce she says I know and proceeds to walk to the back and bringout several things which she refills before she comes back and asks what else I want. I then say to her are you done so I canorder? We pay for our food and she says I don't appreciate your little comment. Excuse me? Ummm how about you wait to closeafter I order my food considering there was nobody else in there. Now I will admit I called her a choice word but I'm sorry Icall them like I see them. I will be calling corporate and her store manager. She picked the wrong one to be snippy with. Read more
I really wish I had left a review for the visits during the day because that staff is great! Sadly, the crew at night are... miserable and rude!!! This is my second visit at night in which I left to go to another location further from my home in GrandTerrace. Tonight I entered and no one greeted me. When the young lady proceeded to help she asked what I wanted I said footlingwheat flatbread and waited for her to ask what type of sandwich. She never asked but proceeded to put some type of meat on mysandwich. I asked if that was mine because she never asked what I wanted. She got an attitude and threw away the meat, then sheasked what I wanted and I said veggie so she was annoyed and threw away the bread, then grabbed new bread. Her coworker (whoattempted to help me on a previous occasion that caused me to leave) was laughing at our interaction. So now she asks me whattype of cheese so I told her. I noticed one slice of cheese had gotten hard from being on top so I asked her to replace it. Sherolled her eyes and threw it away. I said, never mind I will go someplace else. The whole time neither employees made any eyecontact and moved like they were so annoyed to be there. I left but came back to ask for a number to their DM and the otheryoung lady said she had no number and what do I want to complain about. I said, each time I?ve been in at night you guys arerude and not helpful. She proceeded to explain why the cheese was hard and defend her coworker saying she did nothing wrong. Isaid, the service during the day is great, but this is the second time I?ve been in and had this type of interaction. This iswhere my blood started to boil because this young lady said, ?well you should switch to coming in during the day if that?s thecase!!!!!!? She had such a horrible demeanor that I cannot understand how she is able to treat customers this way and still havea job! I told her this is the type of service I am talking about. She never gave me a number and told me Read more
My husband was served by Desirae on 6/27/17 at 11:48am. She was very rude and kept rolling her eyes because he asked her not to... give us stale bread. Then because that seemed to irritate her she barely gave us hardly any meat. So we paid for double for adecent sandwich. The worker then decided to not cut the sandwiches properly and package our food sloppy. She was veryunprofessional. I understand having a bad day. Although it's not a hard job making a tuna sandwich. We go here about 3x a week.Never had problems until we met the new hires from today's shift. We have reported to corporate that you allow your customers tobe treated as such over a sandwich. Read more
I walked in wasn't greeted there was two female workers a Hispanic girl which she was helping a family. I walked up to see the... menu a lil closer The other girl was american young looking girl with red hair asked if I was going to order. I said I'm justlooking to see if there's any specials she said there's none. The type of mood and attitude this girl has scares customers awayI walked out didn't buy anything. I mean you work in the food industry and you have no customer service if it wasn't for uscustomers you would be jobless. Atleast be friendly , nice and know how to talk to people don't be rude . Don't plan on comingto this location Basically don't waste your time . I rather go to Jersey Mike's atleast their food taste more fresh and serviceis better . Read more