Reviews for Wendy's in Grand Rapids, MI
This Wendy's is the dirtiest one I gave ever been in. You better be able to move fast or you will be stuck to their tables and... the floor. Needs to have a good cleaning. Read more
Just discovered their breakfast and I love it. Plus they open when I'm getting out of work so it's nice to be able to grab it on... my way home. I will say I've not gotten what I ordered twice. I think twice there's another location nearby so it could havebeen twice just not at the same location. I ordered an extra portion of something and it wasn't in there as far as I could tell.Like now they had a promotion for a free small fry and while the large that came with the meal seemed extra stuffed there wasn'ta second carton to tell me that I had received it. So was it extra stuffed or did it just seemed that way because I orderedextra? The first time though it was a small that I paid for and I didn't get it. The service is really fast though and Iappreciate it. Read more
After looking at the other reviews of recent I can say I too was given a pre-made sandwich. I pulled ahead and checked my food... to find my sandwich was regular toppings, which I didn't get. The guy at the window even recalled my order correctly which Ithen showed him the regular sandwich that I had received and asked if this looked like that order. A few years back I had beengiven a wrong sandwich and poor quality fries so I decided to go back and ask to have it re-made/properly. As I waited I saw agirl hand a sandwich to the window person, then quickly grab it back saying it was wrong, then swapped the beef on it withchicken and gave it back to be sent out. Wendys has its other issues wide spread that make me not give this 2 stars over the 1I gave. Mainly how they take 1 order at a time inside even if the line is 6+ people deep so that they can better control their'order times'. I don't want to have to stand in line and hold my spot in line for 5-10 mins waiting for my order to be taken.Let me go sit down or fill my soda. Read more
Great staff and food, love the Coke freestyle machine. Orders are fast, fresh, and delicious. Staff is friendly and it's a... great place to. Read more
Once a week I try to treat myself to a Breakfast Baconator (I always order WITHOUT cheese sauce, I think it tastes like vomit)... but 2 or of 3 times I have to return to get what I ordered. Today it took over 1/2 an hour to get my meal because - it was MYFAULT a pre-made sandwich was given to me that wasn't ordered.... yes, pre-made & then they acted like it was MY FAULT, theyserved 5 other cars before they could finally give me what I ordered, paid for, drove home, took a bite of & gagged..... then Ihad to drive back to Wendy's while the rest of my order sat at home getting cold..... all my fault. 30min 2 out of 3 times Iorder. & i say pre-made because the second sandwich i got was HOT & the bacon was chewable. (Unlike the first w/ Nasty cheesesauce soaked into the bun) I go to this location because of the employees & customer service there..... but when y'all starttreating me like this & y'all KNOW I'm a weekly regular, y'all know my dogs names & you still can't get the only thing I everorder correct.... then act like I did something wrong...... we probably won't be back. Read more
I have ate here 1 time and one time only! I?m almost positive that I got food poisoning from here. I was fine until I ate the... chicken nuggets. I woke up with diarrhea and thought I was going to get sick! Never will I eat here again! Read more
Don't come here after 9pm unless you want to get hit on creepily. I just wanted to get something to eat after a long shift and... the guy at the drive up window who took my payment made a couple really creepy comments and really disgusted me. I'll never comehere again. Read more
Great spot for a quick bite. I used drive thru but it was fast and the food was great! Customer service was great as well!