Reviews for Popeyes Louisiana Kitchen in Grand Rapids, MI

The manager was so mad and angry about her job. She was the only one on the register. But not taking orders... yelling all the... orders out. Even yelling she doesn't speak Spanish and was getting one of her employees that spoke Spanish to take his order.and yelling at her employees. All of the employees where great. I felt awful for them that they were in that inviroment.. All ofthe food was ready to be packed for food. But still took 20 minutes for 12 biscuits. Read more

The biscuits were very old, I wasn?t given my pop, and I paid extra for a large macaroni but didn?t receive it. The chicken... tenders were good -but overall I was ripped off. I do not recommend using Uber Eats here. Read more

Hate coming here, food takes forever and seems like there?s always someone fighting or screaming, clapping their hands all over... the place trying to make a point. Last time I was there two separate fights broke out and some lady screaming, and I meanabsolutely screaming at the poor TEENAGERS behind the counter. Be better. Read more

Food was never delivered but the app gave me a driver name and time it would be here. Then I received a confirmation of delivery... but no food. This is the 3rd time this has happened and the store takes no accountability. They won't answer the phone and ittakes weeks to get money back. Read more

Ordered a 5-pc tenders meal online at 6:46, per emailed receipt, arrived 7-8 minutes later and went inside. Waited in line and... gave them my name for the mobile order at 7:00 exactly, per printed receipt. The three people behind me in line ordered, paid,got their food, and left. Received my food at 7:19 after calling the manager at the customer service number. What is the pointof ordering online? It made my wait longer! Food was excellent, just 25 minutes later than expected. Read more

15 minute wait time for 3 sandwiches, burnt buns that they tried to cover up with mayo. They didn't need double mayo either. No... pickles on the sandwiches. They have THREE ingredients:Chicken, mayo, pickles. Thats it. How do you mess that up? The guy handedme a food bag and tried sending me off without giving me my drink. They didn't give me a receipt so when I called and askedabout replacement sandwiches, they said I couldn't do that without a receipt. The buns are BLACK... Worst fast food visit I'vehad in a long time. Do not go here. Read more

I ordered the 12 piece. Either the grease had not been changed or the chicken was OLD. Not sure how their chicken is cooked..... Either way the Manager gave excuse after excuse. She said oil had just been changed, she tried to blame the delivery service,she tried to blame the time.. Even though it was 30 minutes later.. She Refused me a refund and blamed the delivery service. Theissue wasn't cold food it was the old grease, dried up old chicken..I don't have $25 to GIVE Popeyes.. Read more

The wait for the food was my favorite!! They had a massive selection of carbonated drinks to pick from, i got 5 mild chicken... pieces in my spicy box, my cajun fries were so northern i almost bought more. The green beans came with extra pieces of meat init and the mac n cheese was super easy to drink!! The coleslaw made a wonderful lawn deck for my chicken pirate ship!! 5 starresturaunt for sure!! Obviously that is sarcasm and the only 5 star deserved is the one i wanna give the managers forehead.First and last time eating here Read more