Reviews for Little Caesars Pizza in Grand Rapids, MI
Fine enough, when they?re open. But random hours and spontaneous closings (without even removing the open sign from the window)... make it unreliable enough to avoid if you have the choice. Read more
Hot and ready cheese pizza is not actually ready. Prices have gone up a bit too. However the flavor seems a little different,... maybe better Read more
this place just needs to close down at this point. if youre looking for a little caesars pizza, please i beg you dont try coming... here. they will be closed (even if their hours say they?re open) and you will be sad. just save yourself the heartbreak Read more
This Little Caesars has had it rough with staffing lately, but the service they deliver is still phenomenal. The tall gentleman... with the beard helped me today and had terrific customer service as well! Read more
This is a decent Little Caesar?s, whenever they?re open. This is the third time now where I?ve shown up and they?re closed... before their listed closing time. Today they were closed at 7:25 when the HANDWRITTEN note on the window said 8. I get Covidhasn?t been to mind for many businesses, but it?s pretty pathetic when you can?t stay open during your listed hours. Read more
This location is the absolute worst. They are so rude. 95% of the time I will drive to the Cascade location where they treat... customers with respect even though this location is down the block. Today was the last straw, the female employee working at2:45PM berated me because my name was not on the screen and the code I received did not work. She said I am supposed to have mycode which I did. The employees here have always been rude but I don?t normally write bad reviews. But after today and years ofseeing this location be so consistently poor when other locations are nowhere like this, just don?t go here, it?s not worth it.This franchisee needs to learn how to hire, apparently other locations know how. I gather they must not even care because it hasbeen a revolving door of employees like this. I know it?s tough to hire today but the other location still manages to get itright. Read more
My wife and I have frequented this location at least every other week for the past four years. It was never great, but it?s... really gone downhill throughout the pandemic. Their hours are sporadic at best - definitely do not trust the hours on Google -like when a worker locked the door as I walked up at 7:45 this past Friday. I get that this is entry level work, but service isoften poor and unfriendly. The parking lot is a joke. Read more
I'm not entirely certain what's going on with this location, but it's kinda going downhill but I'm hoping it turns itself... around... (Hence 2 stars instead of 1) I've been coming here for years and it used to be my "go-to" Little Caesers location,but I might need to rethink that for a bit. I realize we are in a Pandemic and help is hard to find, but the last few timesI've gone here, either the location looked closed or I would enter and it would take a few minutes before someone would check inthe lobby. I could hear people carry on in the back with a radio, laughing, and just talking. My most recent visit, they hadone "Hot and Ready" available, so I placed an order for 3 fresh Pizzas and 2 fresh crazy bread because the last time I camehere, the pizzas weren't exactly "Hot" but were definitely "Ready" a while ago if you catch my drift. They said 15 minutes. Nobig deal. 15 minutes later, I get the pizzas, bring them home to my family, open them up, and the cheese Pizza was burnt on topand normal on the bottom, and the other 2 seemed a little undercooked. The 2 crazy bread didn't seem right either. It had adarker color, and instead of the fluffy airy breadsticks, it was solid dough and slightly crumbly. I also noticed that themarinara sauces I requested were all only half full, but I was charged the same price as I would for other locations that ofwhich the sauce containers would be full to the brim. (Added Edit) ALSO, I'd like to mention, I've almost damn near popped mytire here on one of the entrance/exits and bottomed out my car, REPEATEDLY. The parking lots here is atrocious as it is eith theway people park all crazy and it's hard to maneuver around, ESPECIALLY the pot hole, that of which has been here, for YEARS...Can we PLEASE fix it! This is why I'm rating the place a 1 star instead of the 3 previous, and before that was a 4 or 5 beforethe previous incident... I'm not here to bash, I'm just here to share my experience and hope that maybe this Read more