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Reviews for Jimmy John's in Grand Rapids, MI

Scott Reilly 2 years ago
2

$9 for a sub that has basically Zero Turkey meat and awful bread I got a bread sandwich with small about of lettuce and tomato. ... The WORST subs!!!!!! Absolutely terrible the chips I paid for never were put in the bag. Hope you like the money from this saleyour NEVER going to get anymore money from me. So many better sub places than this! Read more

P.J. Gil 2 years ago
3

Ocassionally fast but have had issues in the past with this location being freaky-slow. Just last week, I waited 25 minutes... after checking the ?order was out for delivery?. I work roughly 5 minutes away from this location, which some could ague, whyget delivery? Well, I?m sure we?ve all had days where leaving the office isn?t much of an option so that is my reason. No knockson the quality, just giving you a heads up on how your food may be delivered anywhere from 5 to 30 minutes. That is all. Read more

Pedro Garcia 2 years ago
1

This is the most awful sandwich I have ever had. I asked for a Cubano. The sandwich arrived cold, the bread is small so it is... not possible to eat it without falling all apart. Awful!!!!! Not tasty horrible indeed. Read more

Brian Richard Griffin 5 years ago
5

Very clean store. When I entered, I was greeted very enthusiastically and Brad and Bo did a great job of making me feel like a... valued customer. I will definitely be back. Read more

Stephanie Gibbs 5 years ago
1

Ordered online for a specific delivery time, driver ignored instructions on what door to deliver to. Showed up ten minutes... early, gave our door guard a hard time because he was told he came to the wrong door. Gave me attitude when I stepped away frommy desk to pick it up early. Food is good, service at this location stinks. Read more

Melissa Smith 5 years ago
2

Don?t bother ordering online because it never gets to you how you order it. I?m usually not one to make a fuss but it happens... every time. I finally got fed up and called to complain and what was their solution? They will send the driver back to pick upthe wrong sandwich and deliver the right sandwich instead of just comping the original wrong sandwich. I feel bad for thedrivers because it?s not their fault the sandwich was made incorrectly and there?s no way for me to tip extra for their trouble.And that sandwich is just going to be thrown away now, do you really need to collect it? Jimmy Johns you might want toreconsider your practices because this seems like it?s wasting you more money and the customers time Read more

L S 6 years ago
1

Paid extra for cheese to have it left off my sandwich. Only returned to use my credit, asked to have my sub cut in half 3 times... and it was not cut. They are too focused on being quick they are not accurate. I will not return to this location let alone anyjimmy johns again. Paying way too much to not receive what I ordered. Read more

Kyle Spitzley 7 years ago
4

Super fast service and right on the standard for sandwich quality from a JJ's. I love the consistency and speed you get when you... go here. Great when you need a quick bite and are looking for a sandwich/wrap. Read more