Reviews for Domino's Pizza in Grand Rapids, MI
Lucky to live nearby such a great Domino's location!! The day I moved in, I ordered pizza for my moving helpers and it was the... perfect reset to the day. My order came quickly and communication was wonderful. I experienced some delays while orderingduring inclement weather recently and even when the location was crazy busy, management was very kind and apologetic for anydelays. Would recommend this location! Read more
The delivery driver was great, she was super sweet and delivery was very fast for a Friday night. The jalapeño and bacon... breadsticks were great but the pizza was so bad. I am not the type to complain about things at all. And, I have gotten dominosbefore and liked it. But there was wayyyy too much sauce and not nearly enough cheese. Every single bite of the pizza was soggyand the only thing you could taste was sauce. Some parts of the pizza had no cheese on it. It looked like someone sprinkledsmall bits of cheese on a pizza and called it a day. Read more
Usually my order is good never looks messed up or nothing ??like they usually don?t miss my pizza up but I?m not sure about... tonight ??it?s burnt it?s & literally a brick ???? no sauce no nothing Read more
One of the best Domino's locations I've been too. I normally don't enjoy the pizza, but this location made me a fan again. Hand... tossed pan is the way to go. Read more
Just moved to GR and tried my new local store. I always loved Domino?s prior to moving so it seemed like a safe bet?. Man, was I... ever bummed! We placed a large order for 5 people (3 pizzas & a brownie) online for delivery. With a diabetic in the house wehave a pretty rigid schedule that we eat by. 10 minutes before delivery is due the phone rings?.?gee, sorry no deliverydrivers?? Ok, we all have grown accustomed to glitches in our Covid-ruled world. Out the door for pick up we go?not happy butstill on schedule and understanding. Phone rings again?now we find out the payments work differently online vs in-store and wehave to pay again when we arrive. Becoming less happy by the minute?bordering on irked. When we get our food home we find itdecidedly average at best. The crust is chewy, pepperoni too crispy (and greasy but?its pepperoni) and the brownie is burnt. Wedidn?t even have to look at it, we could smell it. Tragic thing to do to a brownie! Having worked in the restaurant business formany years, I would?ve believed before this evening that large franchise stores have quality controls & standards. I highlydoubt anything would?ve passed; I KNOW the brownie couldn?t possibly pass even a sniff test. So that?s it, that?s all! No moreDomino?s in this household! Oh?and there were 8 staff members at the store when we picked up the order. Someone gonna try totell me they ALL walked to work?! I know pizzas do not require a special chauffeur?s license so what?s the deal??? If this werethe first unpleasant experience with this store I could chalk it up to a bad night but this seems to be the standard so we crossthat one off our list for pizza night?and pray they remember to refund the online charges! Read more
Unfortunately this dominoes is so close to where I live that I end up ordering from here out of convenience, but I can safely... say that I have been disappointed about something every time. Either they've forgotten toppings that I paid extra for, didntdeliver sides, pizza has been underdone nearly every time (sometimes cold), the delivery driver pulled behind me and blocked mein while I ran in to get a pizza, the workers have been rude/short nearly every time I've called them and the manager isaggressive. I've loved dominoes for years and this place serves the worst pizza and customer service of any dominoes I've everbeen to. I've waited 3 months before leaving a review to see if anything would change and it hasn't. Read more
I ordered online and thank God I didnt use my card. Their website had no phone number so I had to call to each dominos in my... area to find the correct location, also- they said my order wasn't there, i had called them first anyways! Everytime I calledthey were so rude. Well after their pizza tracker completely going blank on me and the phone number completely useless, I stoodoutside 7 months pregnant for over an hour waiting for my pizza to arrive, They finally showed up but my pizza was cold afterthey said they would remake it. My bread bowl was flat and the noodles were old I'm so disappointed because I use the one onleonorad so often and always have had great service. Very disappointed with my experience Read more
Perfectly cooked pizza which was ready in the time in which they said it would be. Friendly staff.