Loading

Reviews for Burger King in Grand Rapids, MI

Marianne Carpenter 1 year ago
1

We ordered our food. When we got to the window the lady said it was $5.99 and explained what it was. We told her that wasn't our... order. I kid you not she had the audacity to say the car ahead of us probably left and we should had noticed, and told her. Areyou kidding me. 1st of all there was a car ahead of us. We thought they left because they got their food as they were at thewindow for awhile. 2nd, we were mother and daughter talking and laughing. It's not our job to eagle eye people ahead of us. Wewill not go there again. One bad experience with that total disrespect for a PAYING customer will cause us not to return. Read more

A. Bishop 1 year ago
1

Literally messes my order up everytime. Messed it up tonight. Asked for spicy chicken with add pickles no mayo and they gave me... regualr chicken, w/mayo and no pickles. Read more

Kylie Bronner 1 year ago
3

I stop at this location Mondays and Thursdays. I usually have a good experience and always give the workers a bag of candy. My... total is always the same. I only received part of my order but paid in full today. I didn't realize until it was to far to turnback. I have called numerous times to get a credit for my next visit but can't get anyone to answer my call. Read more

Paul Cooper 1 year ago
2

They Had no computers and place was Empty.. The morning ladies working Including the manager was quite Rude and pushy mean, ok... this well we don't have iced coffee you gonna have to get something else... Didn't offer a replacement... Just come acrossWrong... Week of Oct 2nd 3rd 4th area of 2022 Read more

BigBossj69 2 years ago
1

I don't like it when someone just stares at you like you have to rush to buy something, that's one of the employees was doing,... and can you guys please make sure your fries are actually crispy three times it been there and it tastes soggy andundercooked. :Update the employees were disrespectful laughing at me whlie being extremely disrespectful to me over a harmlessquestion, and if your door was locked, if you were that short staff you should have placed a sign saying so, I didn't see nosigns at any of the doors, I'm tired of these teenage employees taking their at home issues at school issues out on me, I didnothing to you, I am not a child I am a full grown adult luckily for me I held my patience, but kudos to the one employee thatlet me in even though she didn't have to, I was already on my way out, I never coming back it's no wonder why employees come andgo in that restaurant and barely anybody wants to go there because I'm done going there good luck Read more

James Smith 2 years ago
1

Lady at the counter was rude, told me she had more important things to do than to deal with me. I had ordered a large drink and... she gave me a medium and told me it was a large. But the have lids that were too big for the cup. I asked if this is a largewhat size are these lids for? Lunch large. She hot angry with me for not knowing that they change their sizing throughout theday at this Burger King. When I said that I have not encountered that before she told me not to tell her how to do her job. Iwas just trying to understand the sizing at this store. Read more

Eric Wade (WadeLEric) 2 years ago
1

Dinning room closed I'm the only car in the drive thru and my order was made wrong I didn't get a receipt after returning the... food after 20 minute they fix the same sandwich and warmed in the microwave the bun became hard and meat was dry and flakytasted expired. Fries was greasy and salty I think I've learned my lesson Read more

MrRogersComment 2 years ago
1

Worst fast food place ever! No ice for the last month, food is usually a combination of cold, and hard. Orders are usually wrong... but just enough so that it's not worth your time to go back. Staff is rude and will quickly become belligerent if you requestthat they fix their mistakes. Not really sure how they're still open, I will no longer be ordering here. I recommend goinghungry instead of eating here. Read more