Reviews for BIGGBY COFFEE in Grand Rapids, MI

The coffee is always great. I do wish the employees cleaned more. Sometimes I'm the only one sitting in the sitting area for a... while and they'll just be talking in the back when the floor is very dirty and the ladies bathroom needs a really goodscrubbing. Read more

This location has super friendly people. Hard to find these days. Every drink is perfect.

Friendly folks and quick service. Nice selection of non dairy milk and some unique drinks ( for example a tumeric latte or a... lavender iced drink). The vegan breakfast 'sausage' bagel sandwich was a bit pricy but a welcome vegetarian / vegan addition. Read more

Ordered 2 iced drinks..one barely had ice & the other had zero ice? ice had melted & drink was not cold whatsoever when served.... Workers disorganized & verbally arguing about how to make the drink & when to put ice in before/after the hot espresso yet stillserved the drinks poorly. Read more

The employees there do a great job! They know their job. I normally get the Teddy bear latte. This is the best coffee I have had... in a long time. Read more

Okay so i used to work at a biggby in highschool, so i know very well this goes to the pump. I figured it was just ice while i... was drinking my coffee. But then it was warm and i could tell something was in it. I cannot make this up, i seriously wonder howin the world the employees didn?t realize this was in my cup ???????? i normally never leave reviews but like come on guys?.. Read more

Always love this quaint little spot on such a busy section of town! Decent coffee, and the staff is always friendly! Always a... table to sit. Read more

So they were filming a commercial when I went in and that was a very unique experience, lots of repetitive phrases being said... but very entertaining as one of the people was an opera singer. Coffee was great and I don't know if it's a regular thing sincethis was my first visit to a Biggby but they asked me if I'd like an extra shot after I had paid which most places tack onto thebill, and just those little things can make a customer satisfaction level go up to a point where I'll skip the Starbucks andstart frequenting Biggby. Read more