Reviews for Arby's in Grand Rapids, MI
Evey time I come here they have me pull up. And I get told if I don't pull up I won't get my food is a joke. Because they are on... a timer. That's not the customers fault your company says things are to be done in a certain time frame and u can't get it donein time. How you get paid 15$ hr idk. Read more
We always use the drive thru. Their food is pretty good for a fast food place. If you have a craving for a shake, it's the only... place to go. Best deal and size as well as flavors compared to other fast food places. Read more
I go there a couple times a week that help is really friendly Young folks and they are really knowledgeable and always polite I... enjoy the food and I will definitely be back on a regular basis Read more
Great experience here today. Nikki was my cashier and she did a wonderful job; friendly and helpful. My to-go order was packed... with care, food was great and fresh. Will definitely be back soon! Read more
The ladies that work here at night are some of the sweetest and most professional gals ever! They go above and beyond in soamy... ways when we come, speed, friendliness, even engaging my young daughter who absolutely adores the young lady who works thewindow at night. I wish I knew anyone's names so I could give them all proper credit but thanks so much all of you for making asimple fast food experience into something really nice. Read more
Was pleasantly surprised at the young manager with green hair. I heard him telling his staff how much he appreciated 1 of his... workers for staying over. Good customer service at this Arby's. Keep it up!! Read more
Nicest staff, order was perfectly made and packaged with all sides and sauces. They were out of chocolate chip cookie but gave... the option to refund or replace. They were amazing and one employee offered to help carry to the car. Read more
Appeared to be short-staffed, but remained organized and efficient. Employees were friendly. Food was good.