Reviews for Wingstop in Grand Prairie, TX
Ordered and paid by phone they said 20 minutes topick up. After 20 I showed up they didn?t even have started on the order, they... don?t care. Read more
Had a bad experience at the Arkansas location. Was told that I could come to the Carrier location if I didn?t like how they took... orders. From now on I will only come to this location. The manager here was extremely sweet and helpful. She made sure toaddress the problem directly. I would recommend this store for sure. Thank you Ms. Manager ???? Read more
Never once gotten an order right. I?m not even sure why I keep ordering here. But sometimes the chicken is good when I do... receive it. For the missing stuff, don?t call. They don?t answer. Read more
Customer service was a joke. An employee literally sat on the dirty floor and just chilled out while the lobby was filled with... people waiting for their food. Ordered online 30 mins ahead of time and ended up waiting 30 mins more in the lobby. This was onon a Monday.... Read more
Their staff is rude. Both these girls working tonight July 11th, 2022, one Latina (could be mixed w white too idk) with a nose... ring in her right nostril and a black girl with long braids both were on the phone when I'm standing in front of them to pick upmy order. I understand people are addicted to their phones these days but not when a customer is in front of you literallywaiting for u to be done playing your game. Read more
These employees have no professionalism.The fact that I called twice then was hung up on made me very livid. My son and... boyfriend went up there to get our order and the fact that they stated?oh we didn?t even make that yet? then another commentthat my boyfriend made was about the drinks not having CO2 and what could we do ?and all the employees said was ?what?s that??Oh you Gana have to get another drink ? I asked to speak to that manager they stated we don?t have one here today, they keptgetting closer and I kept backing up. Others at the restaurant eating agreed that they were not only rude to my son andboyfriend but to any customer that walked in. I need a manager to speak to about this situation. Read more
Great wings. My favorite are cajun. Yes the fries are salty, but you can order them without salt. Nicky is very friendly.... Service is good. If you are in a hurry, call ahead and order. It saves time. Read more
Family meal was cold because even though I ordered it for a specific future time, they had it ready on counter at least 30... minutes prior?I know this because they called to ask me come pick up 30 minutes prior to time I specified and I missed theircall. Read more