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Reviews for Jack in the Box in Grand Prairie, TX

Trina Torres 1 year ago
1

I am usually happy with my orders from Jack, having said that. I have had a few bad orders in the past.. but my word! Today... was the worst! I ordered the double Jack meal. 6 tacos extra lettuce and 3 egg rolls, i went through the drive through around6pm or so. After I paid I was given my drink, I was asked if I would like condiments before I was told to pull up to the frontand wait for my order. I asked for teriyaki sauce and secret sauce. When the young man came out to give me my order, I asked ifthe sauce was in the bag he said yes.. I checked, there was sauce, but not what I asked for it was several packs of Ketchup, taco sauce, buttermilk sauce, and sweet-and-sour sauce? No teriyaki sauce and no secret sauce at all plus it was all stuffed inone bag with the burger and fries smashed at the bottom. NOW about quality!!! the burger OMG! WTH! It was completely drowned insauce both sides of the bun it looked like the bun had been dunked in the sauce NO LETTUCE to be seen at all? horrible and Unedible. Do better Jack! This was unacceptable ! Oh one last thing I thought they had given me a fish sandwich because it waswrapped in wrong paper. No biggy but still if this is wrong and it?s written right in front of them what else can you expect. Read more

Jamie Ortiz 1 year ago
1

The disrespect and they still get mad when I ask for hot sauce. All my 20 tacos were like this. A follow up would be appreciated... by management but even they get mad if you ask anything as well. Read more

Daisy Santiago 2 years ago
1

TERRIBLE SERVICE WORST JACK I HAVE EVERRR BEEN TOO ASIDE FROM HAVING A BAD REPUTATION OF STEALING FROM PEOPLES MONEY MANAGEMENT... SUCKS VERY VERY SLOW WORKERS ! THEY TOOK FOREVER AND MY FOOD WAS COLD TOO , YOU WOULD THINK WITH A WAIT LIKE THAT ITS FRESH BUTNOOOOO Read more

Jonathan Machuca 2 years ago
1

bad. they kept cursing out loud and moaning. was eating my very poor made buttery jack with my friends and i hear the over the... counter a girl talking about getting her back blown out lol. i?m going to wendy?s Read more

Gloria Jimenez 2 years ago
1

We all got chorro eating from this location. The toddler and everyone! It was so good, but all of us where on the toilet... throughout the night into the next day. I had to miss work. My stomach would not let up, and it was painful. I was foldedup.???? Read more

Ernesto Olivarez 2 years ago
1

I asked if I can add to my order or change my order. The guys said no it was already made. I sat in the drive through for 20... minutes more waiting for my food. The fries was stale. The burgers was cold. And the ice in my drink was melted. Will not begoing there for a while. Read more

Catherine 2 years ago
2

The cashier made my food. He didn't have a hair net on or washed his hands before making my food. He didn't put gloves on.... Needless to say I didn't eat the food. I will eat something that wasn't prepared with clean hands. He dropped a French fry onthe counter and picked it up with his bare hands and put it in my box. Disgusting!!!! Gross!!! Read more

alejandra cheepe 4 years ago
1

I went thru drive thru at 1am and no one took my order. Even tho they are open 24 hours, all the lights were on and cars were... parked outside. I could see the employees inside thru the window yet no one answered. Read more