Reviews for Chicken Express in Grand Prairie, TX
This store ALWAYS has issues with their orders. Prime time dinner time and they don't have any white meat available or Chicken... breast. 15 min wait. 20 minutes go buy and I was told they FORGOT TO DROP MY CHICKEN. I literally was there over 30 minutes.This is the THIRD time in 6 to 8 weeks this type of service has been experienced by me and my family. ALWAYS A lot of chaos andhorrible slow service with customers in line being Mad. The workers need to stop coming to work HIGH as it's apparent their headis not in the Job. I don't even think they have management or ones who gives a s*** Read more
This location was ok. The food was below average for CE, seems that they forgot the seasoning and/or salt. Really small tenders,... too. The manager (or some employee) was yelling at all the other employees the whole time I was there. The dining room was veryclean, though. Read more
I have always chosen to go to Chicken Express over any other chicken place solely because of their Arnold Palmers. I haven?t had... one in a minute so I asked my husband to go and get me a large. I?m on the phone with him as he orders our food now first let mesay the drive thru lady was rude very rude she wouldn?t let him talk more like she kept over talking him. Which is how she endedup adding things to our order that we didn?t ask for and then the sign clearly says that a 32oz sweet tea is $1.29 now as longas I can remember they never charged you extra to make it an Arnold Palmer but tonight a 32oz Arnold Palmer was $1.99. Sincewhen??? Not only that we ordered a 12 pc mixed why we got more thighs than anything else, if that?s the case ma?am we could havejust paid for dark chicken instead of paying extra for the mixed. It?s ok you all don?t have to worry about me I will drive theextra mile to go to Golden Chick believe that. Read more
We got a family pack of tenders with fries and extra rolls and gravy. Everything was hot and the tenders were crunchy. I would... have liked more fries in the family pack but it was enough. We've always had great meals and service at this location....its afavorite! Read more
Food was fine (not great) but staff refused to give an adequate amount of sauce. Manager was extremely rude, asked me a question... about what I'd ordered and immediately interrupted my answer to repeat over and over that you only get one sauce. I bought $30of food and you're telling me that comes with 1 ranch.... what a joke. Read more
We ordered 12 rolls as part of our meal. They literally crammed all 12 in a box that usually fits 6 only. As a result, our rolls... were flat as can be! Where's the fluff of the roll(s)? That's part of the enjoyment of eating rolls. Not to mention they wereSOGGY! I love Chicken Express but now hesitant on going back. Read more
It's hard to find a chicken express that is excellent ad this one. I mean they are all good but the fish I had from here was OMG... status. Hot fresh and cooked perfect. Keep it up we appreciate you all Read more
I had to grab dinner out last minute on a Sunday evening and gave this location a try. The person taking orders in the drive... through was very friendly and welcoming over the speaker, and the person at the window was friendly as well. My food wasaccurate, hot, had a large portion, and was packaged well. I will definitely return. Read more