Reviews for Tim Hortons in Grand Island, NY
This is happened to me couple times already...it look like tim hortons has new employee and his name is brandon and he took care... of the drive tru..i don't like how he treat the customer at the drive tru and i feel like he don't know what his doing...pleasetrain him well so he know what his doing..... And fyi time hortons near to adrains is messing up my order all thetime.... ???????????? Read more
This place has gone downhill. All the young people they have working there do not care about quality or customer service. And... stop stirring my Cold Brew. Read more
Staff and service here is great! One day the manager remembered what I always ordered and by surprise when I got to counter to... place my order, he already had it ready to be paid for. The quickest service I ever had. Thanks the long lines only started dueto the pandemic and short staff so I don't blame them, it's life right now.. Read more
Bit of a long line at the drive thru and some days they have a shortage of staff so no option to go inside to order. But coffee... is good and biscuit breakfast sandwiches are tasty! Read more
Employees at this site are always super nice and upbeat, restaurant is clean and efficient even when jam packed! My son's old... fashioned glazed donut usually winds up being chocolate or something random which is odd though lol but no big deal, good place. Read more
The best coffee and donuts around here... I would prefer Tim Hortons before Dunkin Donuts...
Service is slow and had the same experience what others wrote. The best is, I was due back change, the girl working the window,... gives me my coffees, closes the window and is fumbling through the drawer. I sat there for about 20-30 seconds waiting for mychange. She finally opened the window and said, ?really your waiting for your change?. I told her yes. She got frustrated, tookthe change out of the drawer and said here. Then closes the window quickly. I have to say all the Tim Hortons in the area aregoing downhill. I?ve noticed most of these employees don?t even care. They are either on their phones or talkingunprofessionally to their coworkers. Read more
Had a donut and an ice capp ... clean store ... friendly staff