Reviews for Hy-Vee Grocery Store in Grand Island, NE
Let me say this first....I understand the holidays are busy and they make hundreds of meals. With that being said....I had... placed an order online for a Thanksgiving Meal on Sunday. It was to be ready to pick up between 4:30 and 5:00 on Tuesday. Igot to the store around 4:50. The gal behind the counter asked to see my order because she couldn't find it. She asked anothergentleman for help. He went to look for mine, but couldn't find it. He asked me 4 or more times to see my order. He waspulled away to help 2 other customers instead of taking care of my missing meal. They to were missing items and had to wait butnot as long as me. He eventually said he could make one up for me. I was in the store until 5:35. It seemed like all theemployees behind the counter had no clue where the meals were. He apologized and said something like this happens every year. Well, I'm sorry to tell you, but something is not working and things need to be more organized with these meals. If this ishappening every year, you have a problem. Needless to say, I will not be ordering from Hy-Vee again. It's to bad because theyhave great food. I will probably not shop there for quite some time. Read more
Great place. Always clean. Has everything you are looking for and if they dont they will get it for you. I love al8 one soda... from Kentucky, it isn't available anywhere in nebraska i asked for it and they got some in store. I highly recommend! Read more
The nicest employees and the most helpful manager (Jeff) just took time to call me to let me know the product that's been out of... stock is on the shelf. Thanks so very much and I hope yousguys have a wonderful holiday weekend. Read more
I need a dry ice they had it and that service desk was keeping an eye out for me and I didn't have to say something and he heard... me ask another guy where it was and he was already getting it out before I got to his counter and that's very much appreciatedcuz I was on the road trip and I just wanted to get in and out and he made a very easy Read more
All around best grocery store in town. Everything you need from fresh fruit and veggies to great cuts of meats. Awesome deli and... a liquor and wine store to complete the package. Read more
The employees are so nice and helpful. I asked a young man, stocking the soda area, if the store had the new Dr Pepper in... single bottles up by the registers. He said there wasn't, but informed me that they had them at the F&F, which they were out ofwhen I got over there, but the nice man there went and looked in the back and brought me out one. They always go the extra milewith a smile. It was a very pleasant experience today. Thank you. Read more
Great grocery store with good variety of all needs and wants. I was floored by the meat department. It is huge, and fresh cut... steaks being done behind the meat counter. One of the most impressive meat departments I have ever seen. Read more
Disappointed with this place tonight! I was out for an evening drive and then decided to make a stop on my way home to buy bread... and a few other groceries. I went up front to pay for my groceries and there were no cashiers and no registers opened everythingwas shut off even the self checkout registers closer to pharmacy were shut off too. There was only 2 self check registers openedand one clerk on duty. I think that if your not going to have cashiers and registers opened all the time then you shouldn't beopened late and hours need to change. The guy working self check was very nice and helpful. Thank you! Read more