Reviews for Dunkin' in Grand Island, NE
Had to go back. I gave them the benefit of the doubt and tried Dunkin again. I got the same thing I did the day before. Both... times my bagels were frozen. This time went back and said hey my bagels are frozen. Clerk apologized and did give me a $3 giftcard. Both women were nice. So they cooked it again, and she said this time should be good. AGAIN frozen. Disappointed is anunderstatement. Maybe microwave is broke. I was ok waiting for a long time because they are short staffed but not ok to receivefrozen food. Tried to give them another try. Came before closed. They closed the kitchen down per their words so they can getout on time. That?s horrible customer service. Came 30 min before close. Read more
Usually i have a good visit to this dunkin?. This time I definitely did not. I asked for a grilled cheese and my iced coffee as... usual. I had to ask to have my grilled cheese remade because the toast was cold and my cheese was not melted at all. Not tomention they did not tell me when my grilled cheese was ready we had to guess if it was ours or not. They remade it but thequality was terrible yet again. I definitely think it depends on the staff, this staff was mostly teenagers and they werecomplaining loudly about orders and what the costumers were doing which is unprofessional. Read more
Can someone show them how to make iced matcha!!! It looks and tastes like milk and they never mix it
I got the coconut donut and my son got the maple frosted long john and we both got the butter pecan iced coffee. His donut was... soft and moist but mine was dry and I couldn't taste the coconut. He liked his coffee and I thought my coffee was so so, itwasn't very sweet. I will go back again to try other menu items. My son's donut was very tasty. Read more
Terrible drive thru lane. Customers waited long time for service. Some backed up & just left. I ordered 1 drink & was just about... to leave too. When I mentioned the slow service & that they were losing customers, she acknowledged & said it was a trainingday I would think weekends would be busiest days- who with common sense would try to train new people on a Sat. thru noon? Read more
i LOVE dunkin? donuts but this location is the worst. last time i went they ran out of donuts ???? this time , this is the... ?ASSORTMENT? i got ???? there was only one with sprinkles that my son got before i took a picture. the donuts all look and tasteold. i?m so disappointed i don?t even want to try to go back again ???? (also dunkin? is known for their themed donuts so i wasexpecting valentine?s day type donuts, i highly recommend you go to a different place if you want good soft donuts, you probablywill have better luck with casey?s.) Read more
I'm a big fan of Dunkin', but this location seemed annoyed with my dairy-free needs. The food was good and the service was... quick. I do appreciate that they have dairy free options for lattes! Read more
Coffee is good, but the ?micro? muffin was literally ice cold. My wife?s egg n cheese croissant was also cold. The dog ate it... for us. The dog would probably give more stars. Read more