Reviews for Burger King in Grand Island, NE
Dont even bother coming here, Long waits, bad service.Cant get the order right..waited for 15min and the whole time the person... inside was glued to their phone...not even worth the time to go back and complain and get the rest of the food that we paidfor...Hope this reaches the owners...CLEAN YOUR PLACE UP... Read more
Very bad ,they gave me the wrong order they gave me CHEESE BUGERS WHEN I ORDERD A IMPOSIBLE WOPPER . The staff was every rude .... I do not recomend going here unless if you want to get the wrong order Read more
Always good food but short employees now. But honestly for being short they are always pleasant and seem to try to get things... done quickly. I will keep going to support the employees still giving it their all. Read more
They are severely understaffed and doing the best they can with what they've got. 4 cars in the drive-thru took over 30 minutes... to get through only to get our order wrong. Didn't even bother getting it fixed, just left. Read more
I had to ask for new fries. Mine were barely lukewarm. Meaning they were old. I hope everyone behind me appreciated those hot... crispy taters lol Read more
Sat in drive thur for half a hour because they had no one in the kitchen because they were having a manager?s meeting. There is... no way out after u get in line. No food and late for appointment Read more
This one on 2nd st is very short staffed, drive thru intercom wasn't working... Had to order at window, had to ask for dipping... sauce, fork for my pie, napkins after they handed me my order . It was kinda like they didn't know what came with an order. Butthey did manage to cut my whopper Jr in half as ordered. Got a shake but no whipped cream on top, said it doesn't come with eventhough I got one from Webb rd about 2 months prior; and was real cream! Plus register receipt was practically unreadable..couldn't find store number, what I ordered was not readable most letters and numbers were faint or missing. I was going to givemy opinion but could not because all info I needed was unreadable. Who ever owns this BK better take management and customerservice courses plus train the employees fully soon or lose the business. Read more
It was busy enough to wait over 20 minutes in the drive thru line just to recieve cold food. Burger was absolutely drowned in... ketchup and mayonnaise as usual. The drive thru is not permissive to larger vehicles. Read more