Reviews for Wendy's in Grafton, VA
WORST experience EVER!!! I?m 57 years old and WORKED at Wendy?s while in high school!! Got 3 Single cheeseburgers and ONE was... warm enough to semi-melt the cheese!! Returned them for new sandwiches, which were still pink and colder than the TOMATOES!!! IKNOW we live in a ?new World? now where customer service only exists in Fairy Tales, but this is INSANE!! Over $30 for threemeals and only ONE was acceptable??? Save your money!!! Read more
Attempted to go into store during business hours and the doors were locked. Employees watched me do so and made no attempts to... let me know what was going on. I drive a vehicle that is unable to go through the drive thru. Just disappointed that I wasunable to actually enter the store to purchase a meal. Read more
My daughter got food poisoning from the fries.???? Everything else was generally just okay. Wasn't served fresh and hot though.
I visited the drive-thru. Service was quick and efficient with barely any wait time for my order and the food was decent.
The workers are absolutely rude there. We had a small order and still cant get it right. They are rushing you to order and... hurrying you at the window. When going into lobby because doors are unlocked and open they dont speak to you except your notsuppose to be in there. Very sad service tonight. Read more
It's okay, but in comparison to other food options in the area, it doesn't compare. The fried chicken sandwich cost me as much... as my co workers entire meal, which included a drink nuggets burger and ff. The sandwich was seriously lacking. I would haverather had a strawberry frosty for lunch and called it a day if I would have know how skimpy the sandwich would be; from thetiny piece of chicken, one tomato which looked to be the top piece of mater (stem side) amd nothing else but mayo - a ton if it!It was ready by the time I paid. So I'm assuming everything was already ready when I ordered. Most likely won't be back for awhile. The breakfast bacinator sandwich I had a few weeks prior was consistent on flavor and size, however it is also overpriced IMO. 3 stars for consistency but not based on much else. Read more
First time eating at this wendy's. I usually rate 5 star but when I went to use the restroom it need it some attention.... Everything else was fine. Hope that the next time I visit I can give a 5 start. Read more
4 people lounging around outside smoking but claim they?re ?understaffed? I work in pizza fast food industry and we need 2... insiders and 2 drivers for a successful day. Wendy's doesn?t even needs drivers lol, y'all are just lazy. Read more