Reviews for Popeyes Louisiana Kitchen in Gonzales, LA
Close this location if you can't hire decent people! Rude employees, walked to the back of the store with my card and when I... asked for it gave me an attitude and had to walk to get it. Great! Now I have to get a new card. DON'T COME HERE! Read more
I went inside to place an other, usually there?s a nice and friendly manager that?s helpful. The person that was in there... tonight didn?t want to take orders inside, but people were inside eating. I wanted to do multiple orders and she told me that Icould only do one in the drive thru. Just say you didn?t want to provide me any service. I will spend my money somewhere elseespecially if I don?t see the nice manager there. Read more
The food was great but they have severe managerial problems and no one would wait on customers in the lobby. Don't go inside, go... to the drive up only Read more
Two separate occasion. experience exactly the same. Both times I ended up just leaving you cannot get service at the... drive-through window you cannot get service at the counter. He will not be acknowledged either place. The service is hands-downthe absolute worst! I sat in the drive-through with two cars ahead of me for 20 minutes. Left came back decided to go into thelobby those two cars were still sitting there. I went inside to the counter no one looked at my direction I stood there for 10minutes before I simply left. One young lady was waiting in there for her order for so long she was falling asleep. I watchthem work just moseying along like there?s no sense of urgency to get a persons order in and taken care of. Literally literallyliterally taking their own precious time in oblivion. No sense of customer satisfaction with regard to being time attentivewhatsoever. NONE! No ma?am I?ll be right with you just a moment. No welcome to Popeyes I?ll be with you in just a moment. Andthose workers don?t understand why Popeyes may be the best that they?ll ever get for the rest of their lives. I can see why theyare at Popeyes. Attitude goes a long way with business. And if you can?t do any better at a fast food restaurant then you cantmake it anywhere. Shame on you. But you wanna be paid college grab money for unskill labor. You want to be paid. The nerve tofeel entitled to more while giving that kind of service. They will argue with you be ready to fight with you and everything elseat that Popeyes on airline highway. I was there when a lady and a daughter got cussed out by the workers at that Popeyes onairline. No company that values customer satisfaction is ever going to hire you! EVER! Read more
Horrible service! Workers are rude and have no concern for th customer. My husband and I arrived at 4pm to the drive thru. We... waited for 10 mins and there was movement or greeting. We parked and went inside and they were laughing and joking around andsaid it was shift change, but no one was actually counting the drawer or taking any action to start work. They missed out on 3customers who left the line because of that wait and complete disregard for their customers. Read more
Went to feed a family of 6, was told no one could work the front register even tho customers was in the lobby. The person behind... the counter was rude. It's fine Off the Hook took great care of us. Maybe spent 10 dollars more but great customer service. Read more
I love Popeyes because their food is fresh and they make it how I want. And I?d they get order wrong because they are busy they... will quickly correct it. I Love the popcorn shrimp the best! Read more
I?m soooo freaking mad after seeing this tiny piece of chicken and these tiny popcorn shrimp. I feel like I wasted my money.... $13.98 order, should have cost $5.00 based on how small it is, this is the 2nd time. Read more