Reviews for 7-Eleven in Golden, CO
Disappointing customer service. We go here almost daily for snacks as it is a short walk from home, and we regularly get gas... there. Today my Wife and Daughter bought two drinks and picked up four extra straws to share at home and the clerk became nastyand told her that he was going to charge her $2.00 for extra straws! She described the clerk to me and I knew immediately who hewas, as I have seen him being pretty rude to customers in the past. I especially remember him being rude towards two non-Englishspeaking Mexican customers and I remember being quite surprised to see that type of behavior, so I wasn't surprised to hear itwas him. My Wife called to complain and asked for the clerks name and he refused. The clerk told her that the Manager saw her oncamera take the four straws. Wow, excellent security work and great job loosing regular customers over a few cents worth ofstraws. Are straws really that important to your business? Good luck with that business model! We will not step foot there againor get any gas at 7-11, as there are plenty of other places to spend money and be treated with respect. I am forwarding thisreview on to 7-11 Corporate. Read more
Watch your scratch off s! Turned in cash 5 ez match winners.Young brunette returned 2 said Not winners Brought to another... store? Cashier said these were paid! Read more
This store is lacking quite a bit. Its winter and theres thingsyou should always have, but instead, you're always out. 1, Hot... food is rarely ready in the early a.m. 2, There is never any windshield washer fluid. 3 You have no window cleaner out at pumpsand no squeegees. These are things that you just have to have in my opinion to have a successful store. I come to this storeevery morning for nearly 2 years and it took me a long time before I wrote this to see if it would change any. Read more
Whoever is running the cashier around 8:15 on 10/13/21 needs to be investigated by management. He overcharged me for a taquito,... 3 instead of 2. When I politely asked him to explain, he printed the receipt and slammed it on the counter like I had donesomething out of line. ? look at the discounts, next!? Was his response to me simply wondering what happened on the transaction.There were still three charges on there so not sure what he was talking about. Wish I had saved the receipt and uploaded thepicture here but instead I crunched it up and threw it behind his counter. A follow-up to this would be much appreciated becauseI wasn?t about to be late over a $1.59 but that behavior is unacceptable. Read more
Stopped to get gas around 10 pm after a really long, hard day. REALLY wanted a big, hot cup of coffee and this was the last stop... before heading into the mountains. There were FIVE Orange-topped coffee pots COMPLETELY EMPTY and cold, and one green toppedpot with about a cups worth of burnt, brown sludge in it. The cashier was behind the counter playing on his cell phone. HeREFUSED to make more coffee and told me I could either get a cup of the burnt brown sludge or get something from the machinethat offered Mocha or hot chocolate. I asked for the manager; he said he WAS the manager, so I asked for the owner and he saidhe WAS the owner (highly doubtful as he was a twenty-something kid?but who knows?) I lost it. I stop at this 7/11 frequently onmy way up the hill, and while I have generally found it acceptable, I have never been very impressed with the cashiers. Perhapsthey are not being paid well, but they never seem to want to be very helpful. Guess I?ll have to find another gas and coffeestop from now on? Read more
By far the best 7-Eleven I have shopped at in a very long time! This store is very clean and well organized. The employees are... extremely friendly and accommodating too. All 7-Eleven stores should strive to be as well put together and maintained as thisone is as they've really got things right here! Read more
I love this 7-11! Always clean, always polite, and has one of the best coffee stations you will find anywhere. The coffee is... fresh, the pots are full, and there is a huge selection of creamers and toppings to satisfy whatever your coffee tastes may be!A banner store! Read more
Sheer laziness of the staff created shut down restrooms. I wish I would?ve known prior to filling our rental vehicle with $100... in gas. Ridiculous. Read more