Reviews for Franks Pizza and Chicken in Glenshaw, PA
Great buffalo chicken pizza!
Tried Frank's a few times since I moved here. Everything I've had so far has been good.
I always have ordered Frank's.. however I think I'll be looking for a new place. I understand places are understaffed. They get... busy. However I placed an order yesterday. Was told 45 minutes for delivery. One hour later....two hours later still no food.After two calls into the shop I was told the driver has my order and is on the way. Took an other 20 minutes to get my food.Once it arrives it's completely cold. I had to re heat my paid for pizza and breadsticks in my oven!!!! One pizza and one orderof breadsticks. 35$ !!!!! Chuck the driver is amazing and I felt bad for him. He said the staff inside don't ever offer to helpwith deliveries. 7+ staff on their phones with no help???? Unbelievable. I will be calling for a refund. Read more
This pizza place is gooooood!!! A bit pricey for local pizza place but the taste of perfection is well worth the few extra... dollars. The wings are absolutely delicious! I always make sure to buy a bottle of their homemade ranch dressing! Employeesaren't the most personable but they do their jobs! Restaurant is always clean and well stocked. I appreciated the communitysupport Shaler signage! I will definitely be a returning customer! Read more
The pizza (take out) was excellent. I have had their wings in the past and there were very good also!!
We have ordered Frank?s many times over the years and have always had good customer service and good pizza, but the last 5-10... times we have ordered pizza, it has come to us with a burnt underside. When we called to say something we were originallyoffered a new pizza, but upon telling whoever we spoke to on the phone that we had eaten a slice and tasted the burnt undersidewe were told ?Well I?m not going to send you a new pizza if you?re going to eat the burnt one.? Who looks at the underside of apizza prior to biting into it? And if we had gotten the new pizza we were offered, were you going to take the burnt one back?I?ve worked in the food service and you don?t take food back. That?s not sanitary. It?s a shame. Frank?s used to be a greatplace to get great pizza. But I don?t think we are going to give it another try for how expensive Frank?s Pizza is. Guess themoral of the story is, check the underside of your pizza before you take a bite! Read more
We have been going here for years, mostly for their wings. A couple weeks ago we ordered them, and were surprised to say the... least. They changed the wings so they are now literally the size of a quarter, I didn't even know wings came that small. Icalled to ask if we can get another order fixed because we know what their usual wings should be, and the manager said the wingsare now "pathetic", that he knows, apologized on behalf of the owners but said "there is nothing we can do." We will miss theranch dressing, but don't have plans of ever going back with the service we got this last time. I used to recommend you guys,this is sad, but we will go elsewhere for pizza and wings. Read more
they have great pizza but the prices are absolutely ridiculous. the prices don?t even add up when you order it. placed an order... for delivery everything was fine paid for it and 5 minutes later they call back and say they don?t have a driver to deliver it.ridiculous. safe to say i?ll be finding another pizza place to order from from now on. Read more