Reviews for Wendy's in Glenpool, OK
Chicken Nuggets were delicious but the fries weren't as good because they were cold and hard. We took them up front and they... replaced them with fresh hot fries but they were still hard. Read more
Nice clean restaurant and bathroom. The food was as expected. We have a Wendy's in Sand Springs, but we don't go often.
The food came out quickly and accurately once ordered, but it took some time to have our order taken. The restaurant appears to... be short staffed. The dining area was dirty and tables not wiped down. The drink fountain area was also not clean. Read more
We spent $27.00 for my wife and myself and our granddaughter. Horrible customer service. The manager a young girl said when I... asked for hot fries, ?try coming back on Friday, that?s when you can get hot fries.? And that?s a quote. watch the cameras back.This really sucks because it?s a brand new store?FIX IT QUICK!!! Before your investment in this Wendy?s bankrupts you with badcustomer service!!!! Never even offered us a refund for getting our order wrong!!! Won?t be back. Read more
Great food and the best crew in town. I loved working nights here. Everyone is so nice and does a great job. Even though it... gets super busy sometimes, they always go out of their way to make sure customers are taken care of. Stop by and try the foodand Frostys, you won't be disappointed! Read more
New store just opened. Still working the problems out. Too many staff but they were busy at 4 in afternoon. Too much meat, not... enough lettuce, IMO. Food was fresh and hot and served up quick. Checkout was slow because staff is new, trying to figure outour coupons. AC about froze us out. Read more
Well staffed. Brand new store. They seemed well trained. Our food was hot and fresh. I'm so glad to have them in Glenpool! Good... location easy parking. Also OUTDOOR seating! Read more
So, I really hate to be this person but here it goes.......I ordered a #7 big bacon classic meal, a 4 for 4, 4 piece nugget, and... 3 frosty's. No big deal, went to the counter told them there was no bacon (which costs extra) not much but its the principle.They said they would remake it. I sit, all 3 of the kids got done, ready to go, still no burger remake. Go to leave, I just askfor a refund of the burger ????, oh, here is the burger remake, no refund, nothing. The order was taken right made wrong notonce but twice. Didn't open the burger till I got home which is about 20 minutes away. I love Wendy's, my kids love Wendy's. ButI will not spend my money somewhere that treats customers like this. Slogan is Quality is our recipe. Maybe need to startthinking about another slogan. This is a new store not open a month I don't think. Was very disappointed. Attached pictureshowing the remake of the "big bacon classic" without the bacon. I don't recommend the place and will not be back, but hey ifyou do check your food, and even if it is wrong just go ahead and eat it because you will be waiting a while to get aremake. Went back today for lunch spent 50 bucks for everyone to eat. Took the whole family. I don't thinknthe service haschanged at all from the 1st time we went. Will not be going back to the glenpool Wendy's. Will go to others instead. Tulsa orOwasso. Read more