Reviews for Popeyes Louisiana Kitchen in Glendale Heights, IL

We really love Popeyes chicken and usually prefer the spicy. This batch was not very spicy and the order was not ready for... pickup with plenty of notice. We also felt the amount of breading was too much. Read more

This place definitely needs extensive training. The lady on the speaker was polite, the guys were awful. I am sorry to say they... were not courteous and lack basic customer service. I do not know if the franchisor knows about this!! More etiquette and morepoliteness is needed by the men there. Why should anyone come to a location where acceptable communication skills does notexist??! Read more

I've ordered at this place a few times and their chicken has a different taste. It doesn't taste exactly like Popeyes...like the... chicken quality is off and the seasoning is altered. Something about the taste is off. Also, the chicken has a frozen chickentaste to it.... like the chicken was frozen solid at one point and thawed out. 1 other person complained about a "rancid" tasteand I can also confirm that a ton of their side dishes like the beans have a subtle rancid taste.... Overall, their food has afreshness issue....This is the first Popeyes location that the food tastes a few days old, frozen, or rancid.... Overall, thefood feels off......The taste and quality is off.... Read more

Disappointed with the entire dining experience. Service was ok. Food was marginal. Was shocked to see the cook in the back... working without a hairnet or hat, everyone else had a hat or visor on. The music was horrible. Felt as though I was in aMoroccan resturant with the pan flute or strings and constant drum beat. The worst was the female employee constantly yellingduring my entire visit. Won't be back. Read more

As you can tell by previous reviews, this place is needs a whole need management team. Want to use your app for a deal? Nope.... Want utensils? Nope. How about the correct order? No we don?t offer that as well. But what they do offer is (A1) customerservice.. Read more

These guys that work here at night gotta be smoking that good weed because they act super slow and always ALWAYS messing up... orders. It?s getting out of hand. And when you have to go out your way to come back, they don?t even try to accommodate you. Youpay your money for what you want and get what they want to give you. Horrible!! The one on army trail is so much betterseriously Read more

The chicken was cold and the Cajun fried rice was rancid. It smelled like the meat was spoiled and they still cooked it. I... bought it up to them and hey didn?t care. The people were walking around like zombies and weren?t attentive. Your better offdriving to the one in Bloomingdale! Read more

Went through the drive-thru and you can barely hear the person on the other end. I asked the cashier to repeat the order and it... was correct but when I got home, the 8pc family meal consisted a large side with 4 biscuits. The mash is NOT a large and didn?tget the fries. Tried giving them a 2nd chance because they?re in the neighborhood. Looks like I?ll continue to go to the one inAddison instead. Read more