Reviews for Subway in Glendale, AZ
Made an online order and still had to wait over a half hour! When we went in they hadn't even started the order.
All of the kids working were super super sweet! Love it here !
My wife and I had a very Long day and decided to grab a Subway Sandwich for an early dinner. Boy, are we glad we stopped at this... Subway. We were greeted by Landon & Kaitlyn. Both Great assets to the company. Landon made my wife's Subway Club and she lovedit. Kaitlyn made my Subway Club to Perfection. Just their attitudes and customer service went WAY Above & Beyond. I had not beento a Subway in years...but this trip changed my mind, and the sandwich was Awesome. Stop by and see Landon & Kaitlyn if you getaa chance. Guaranteed to brighten your day! Read more
I went during lunch hour so it was busy but was running smooth.
I started my journey 3rd in line. It took 45min to get two sandwiches with 3 people working the line! Watching the sandwich... artist fumble his way through separating slices of turkey was one of the most painful experiences of my life. The ingredientslooked less than par today (an extraordinary feat given how nasty the vegetables normally are) so I opted out of many of thetoppings. Cucumbers were freezer burned, lettuce reddish brown, spinach shriveled and tomatoes a sickly yellow. Our subs weremore bread than sandwich. Much more bread than sandwich. Speaking of bread, I almost laughed outright at the fact that, duringmy long winded order, the freshly baked bread was in fact burned to a crisp. There were maybe 2 loaves of bread left in theirpreviously baked oven and a line of 10 behind me. While watching the sandwich artist butcher my order, I also had the pleasureof listening to the employees bicker about what to do now that the fresh bread came out hard as rocks. I could barely keep ittogether when one of these brave artists pressed on to serve a poor soul one of these stones. The sound of the bread being cutmade my jaw hurt. The employees continued to argue about whether they should shut down because they were out of usablebread. All joking aside, this franchise just changed management and desperately needs to take more time training it?s staff tokeep up with the traffic to the store. Take a week away from your daily operations to adequately train the staff how to do theirjobs or this location will be closed within the year. Unbelievably poor customer experience to spend $25 on two sandwiches thattook 45min to make and tasted awful. Read more
This was the most expensive Subway I ever visited. I ordered a plain footlong tuna, and it was a $9 base cost, before taxes or... tips. You?d better forget the ?$5 Footlong? jingle because it is dead. The single $ on this Google listing is no longer true. Mysub was delicious, but the guilt I feel for spending so much is horrible. Read more
One of the co worker, Vincent was just throwing my sandwich together and in a hurry. I was the only one in the room. Very rude... i think. Was also yelling at another co worker whole making my sandwich. That is very inappropriate and not the time this hashappened. I will not be attending this subway anymore if such rude service. Specially if that man is there.???? Read more
First and foremost I'm not one to usually post a review, nor a bad one at that. I'm personally a Chef, and understand the... struggle that the industry is in currently. That being said, there is no excuse for the customer service my wife and I receivedthis afternoon. After walking in as the only customers in the building we were greeted quickly by Chris and asked how manysandwiches we would be ordering. We informed him of our order, (2 FL meatball subs) and were told let me see if I have any made.This was not a problem, until we were told, "well your lucky we actually made some more". At 4 o'clock in the afternoon thisseemed to be a strange comment to make to a guest. After fumbling around with the meatballs, three other gentleman walked in andwe were told we had to wait while Chris went to get his associate to help him as he was clearly overwhelmed at thispoint. After the long process of getting prepared to make the sandwiches we were finally under way. Finally we make it to thetoppings, per usual here the cold table is set too cold so all the veggies are completely iced over and frozen to the sides ofthe pans. Chris than stuffs our toppings on each sandwich, and as he goes to roll them up he pushes/crushed everything out ofthe sandwiches back onto the paper. As I asked if it would be possible to get the veggies back in the sandwich and re-wrappedI'm told, "well that's what you get when you order toppings on a meatball sandwich, it's all going to the same place anyways."He than smashes everything back into the paper and rolls our sandwiches up and flops them into our bag. Finally we make it tothe register after about 25-30 minutes of painfully watching Chris butcher both sandwiches. Only to be insulted for using acoupon for the sandwiches he had made for us. Needless to say we will never be visiting this location again which is unfortunateas it is right around the corner from our home. Read more