Reviews for Starbucks in Glendale, AZ
To the woman who was at the drive thru window and could see I was clearly having a bad day - thank you for being so kind. My... card got declined for some reason, and she told me they would take care of it. I am deeply appreciative of your kindness, andyou absolutely made my day better. Read more
They are nice usually but my orders are consistently ignored. I order the same thing with a caramel drizzle each time. The... employees don't bother adding it (but they still charged me for it...) then get annoyed when I ask them to make it correctly. Itseems clear they skip steps to save time. Just make it correctly and give me what I pay for the first time! Read more
Jamie is a literal angel. She is so sweet, so welcoming and her energy is so upbeat. I can?t say enough good things about her.... She made me experience 1000x better and I frequent this Starbucks a lot(i usually do pick up instead). She?s the best! I reallyhope her boss sees this because she deserves all the praise. Read more
I visit this Starbucks 4-10x a week as live nearby. The staff (especially Jocelyn) is Super friendly and quickly remembers... locals/ repeat customers by name and their drinks. I go early on the weekends and mingle with other locals and their dog(s)that everyone pets, plays with and even sometimes feeds.. We talk local stuff, sports, cars, etc. The mid day and eveningcrowd can be more quieter with laptops out and working or just relaxing catching up with others in person or over thephone. Drive thru can be stacked up which can cause parking to be tricky. But park to the side or closer to BKs for ease. 5stars; A+ as best Starbucks out of over 150+ over 5 countries I?ve visited. Read more
I'm a regular here and this morning made me never want to come back. I drove up to pick up my order and the older man sitting... down outside of Starbucks with an employee had two large dogs running around the parking lot off leash, no collars. They ran upto me (I have 4 dogs, I love dogs and work with dogs) and I honestly didn't know how to respond. If I should be scared or not.They were clearly this person's dogs and the employee started laughing and thinking this was ok. It's NOT! It's ILLEGAL to haveyour dog's running off leash in a none fenced in area. It's horrible for customers to come up to this location and be met withlarge dogs running at them and the employees allowing this. I called the police. I hope they showed up. BUT THIS IS NOT OK! Read more
Just left this Starbucks and the woman taking my order was so rude. I rarely get Starbucks drinks just because i work from home.... However I thought I would treat myself and boy was that a mistake. Apparently they don?t have Apple products (drizzle and syrup)after a certain date. Somehow I am suppose to know this being a consumer. My apologies, it wasn?t posted on your website becauseI looked up my drink beforehand and the ingredients were still available. It doesn?t bother me that the apple drizzle wasn?tavailable. What bothered me is how little miss decided to convey that the apple products weren?t available. It?s 9:30 in themorning on a Friday? why are you being so rude to customers?!!! That is 80% of your job. Customer service and I?m sorry ma?ambut you failed at it. I will never go to this Starbucks again because of this customer service. Read more
Nice, well kept store. The inside service was safe, organized and fast! Outside sitting area is well spaced and comfortable. The... store is located in a newer plaza with a Safeway and several other stores conveniently located and easy to walk between. Thetraffic was not difficult to navigate when entering or leaving the plaza. ???? Read more
I ordered 4 shots of espresso and they gave me one, maybe two? I asked the girl up front and she said she didn?t make it. Then... she asked another girl and I said it did not look like four shots, and she ignored me and continued working? I come to thislocation all the time so I am super disappointed. This tiny cup is not even halfway full. Read more