Reviews for Great Steak in Glendale, AZ
Food smelled good, but customer service. The cooks can chat with themselves but cannot tell me "someone would be right with... you". When someone finally comes to the register the lil bland emotion chap just looks me upside my head. Says nothing, justlooks, sips her drink.... says nothing.... no smile. Dear CUSTOMER SERVICE!!! Read more
This place has gone way down hill. New owners have no idea what they are doing and the staff does not know how to cook. When you... get a chicken Philly they let it cook for about 60 seconds don?t melt the cheese on the meat or put the bread on the meat andcheese while it?s on the grill. So it?s cold. Also they all have their head phones in their ears while cooking touching them. Read more
I specifically went to the mall for a Philly steak from Great Steak and the closed 45 minutes early. The girl at the register... was super rude. I read in another post that they recently bought the store from the previous owners. It makes me sad because Ihave been eating there since the mall opened in the mid 90's. It sucks because I will never go back therr again due to the newowners and staff. I'm sure the food won't taste the same either because they don't seem to have the same pride as the previousowners ???? Read more
Had to come to the counter twice before they made the young lady come service me the two males acted like they were so busy... cleaning no one greeted me they first played The Who?s gonna take her order looking at each other then finally after my secondwalk up she came and my sandwich tastes like the top cook haven?t been cleaned has a chemical old Burnt taste DO NOT RECOMMENDno wonder nobody was in the line Read more
Great potential for a restaurant. I ordered a Chicken Phily (one w/onions and one w/out). You get a fry and soda with it...The... chicken has great flavor but a little dry and the bread was good but a little dry. If those two items get better you have 5 starpotential! The price is high for the food you get $$ Read more
I give it a 3 the fries were good but they were stingy on the steak more like eating bread and the pricing is outrageous 15 for... a whole great steak meal I don?t think so and steak should have bell peppers and 50 cent for a refill he?ll I already paid 15for a whole meal these prices just upside in Arizona and the food sucks here go to Chicago for more authentic taste Read more
Our food was delicious! Excellent customer service and team work as well. Pricey, but every restaurant is pricey nowadays.
Staff was very friendly, food was small portion, the Philly had nacho cheese leaving me a bit confused. For a $10.00 sandwich... they could of used the right cheese. Read more