Reviews for Jimmy John's in Glen Ellyn, IL
If you are really hungry and want a tasty full size sandwich that is worth the money, ,this is the right place to get one.
A bunch of kids playing around not paying attention, rude laughing instead of coming to the window. Haven't had experience... like this at any other Jimmy John's Read more
No one answers the phone there ever so I think this location is now atleast temporary closed. Too bad because they made great... sandwiches and delivery was super quick. R.I.P. Read more
**8/29/2021 Update** I originally gave this JJ's 2 stars when I originally reviewed it. My family waited several weeks and... decided to try again. Happy to say they are freaky fast again. And their French bread was as good as it should have been when Itried to order sandwiches in June. So that's good. But I wonder what's up with corporate JJs such that skinny chips aretemporarily off the menu. And I'm resigned to no longer ask if I can have sprouts (sigh). But neither of these issues is thefault of this franchise. I'd now recommend this JJ's to a friend. ** 6/5/2021 Original review ** The last couple of times here,the drive-up's service has been very slow. We have joked that this JJ's is "Freaky SLOW". But last Saturday's experience washard to believe. We waited in line at the drive-up at 1:30PM on Saturday and when reaching the order box we were told they haveno French bread! Instead we could order an Unwich or choose wheat. Uh, no thanks. Management should have been able to estimatehow much bread will be needed the next day. Very disappointing. We used to frequent this place every 2-3 weeks but I doubt ifthat will continue. Two stars for the quality of the sandwiches if/when they can deliver them. Read more
This place has really gone down hill the last few months. It's a shame, I use to like getting food from this place. Not anymore.... Also the staff...well if you can't say anything nice...don't say anything at all right. (Jimmy Johns....Freaky Slow not FreakyFast as they advertise).Also good luck trying to order anything on line, because the on line system doesn't seem to be workingright now. Read more
So this location is the closest to my home and will continue to use it. Customer service here is very good. I really dont like... mayonnaise and am very clear when I order no mayo. Going through the drive through they missed this part of the order. I didntfind out until I got home until I sat to eat my sandwich. So I called and without hesitation they rectified the situation and Iwas shocked at how quickly they jumped through hoops over a sandwich. Very impressed with that, won me over as a customer. Read more
I ordered 1 thing and the order was messed up. Seemed understaffed for a large Jimmy johns. The driver through employee was all... over the place seemed stressed so wasnt attentive to when customers pull to window , this happened both times going through thedrive thru. Also took long to have sandwich made and there was no one inside or in drive through with us. Read more
They don't believe in freaky fast here. Took 10 plus minutes and only one car in front off me w no one inside.