Reviews for McDonald's in Glen Burnie, MD
Let me start by saying I'm rarely in this area. So I came through the drive at like 11pm'ish thru a couple of weeks ago give or... take and ordered my food, which included two plain mcdoubles with mac sauce. So just meat cheese and Mac sauce. When I paid theguy at the window said the receipts were coming out blank so it's pointless and I said ok that's fine and he threw it away. Iget all the way home and they made them normal and added Mac sauce. I called and talked to a nice lady on the phone and she saidshe would write my name in a book saying I had gotten the wrong food and no receipt due to the receipts coming out blank at thedrive thru. Well I go to get them at 230pm'ish today at this same location and the lady basically tells me that there has neverbeen an issue with the receipts in the drive thru and she is the ONLY manager there. (Like she works to open to close... yeahright) Also states that there is no manager book that my name could have been wrote in. So why would they tell me that on thephone? Why would I lie about 3$ worth of food. She refused to replace my order so I left. I'm not broke I could have bought thefood but it's the principal of the situation. Why would I pay again for the food that your store messed up when I was told itwould be replaced? Extremely poor customer service, communication with staff, and terrible situation handling skills. Read more
My favorite is their Big Breakfast with Steak and Hotcakes. Only $7.09. And yes, it does come with a Crispy Hash brown. I... usually come here 3-4 times a week. Read more
This McDonald?s has to be one of the worst in maryland or at least all of anne arundel county. The food isn?t ever hot, it isn?t... ever fresh, it?s hardly correct even if you don?t custom order anything and you?re lucky if you get everything that you order.Call the store about any of these problems and their responses while you can just come by and get something to replace it theynever account for the fact that you waste your time and money doing so, nor do they care that you have to waste your time andmoney doing so or that they waste your time and money doing so. Don?t even bother reaching out to upper management because thestore managers and district managers don?t ever get back to you. They also have the ever so wonder habit of giving you a 3/4thsfilled cups and opened sauce packets. Happy I caught that one before my kid ate it and became ill. Read more
They're always pretty chill about late night orders, especially. Got a woman last night taking our order that was super sweet... and patient with us (had a slightly large order, so appreciated????) Really not too much to say other than that. They're fast,believe they're open 24 hours (could be wrong on that, don't quote me on it) and 9/10 times they're super sweet about evenlarger orders. Read more
I usually go here a few times a week. The food and service is much better in the morning. The food looks like it's thrown... together in the afternoon and the people definitely aren't very friendly. Read more
I give this place a 3, because it's definitely not the cleanest McDonald's I've been to. The food is greasy, and tastes as if... there's barely any seasoning on it at all. I hope for an improvement the next time I go there. Read more
Trash cans were a red flag but I said just go get a drink n fry. I walk inside and immediately see the tables & floors were... FILTHY!!!!! Crumbs and food droppings everywhere grease stains a HOT unsanitary mess! I turned around so fast and left! Ifoutside lot and inside dining area dirty please tell me what food prep area looks like? Read more
Another great experience! Young Man with black wire frame glasses was beautiful! Very patient getting my small special order.... Order correct & hot! TY! This is the best of several McDonalds I frequent. Order always correct. Food fresh & hot. Staff alwaysfriendly & helpful (even telling me how to order & get the best deal). TY!! Read more