Reviews for Baskin-Robbins in Glen Burnie, MD
The ice cream met the expectation, but everything else was underwhelming. The donuts were a little dry and it was only noon. The... store also had a weird smell like an underarm body odor. The sweetness of the donuts made it unpleasant. Read more
They never have any of their listed items. One of their workers is very difficult to understand, and is also rude. I even... called ahead of time for an item once, to ensure they had the flavor in different varieties. And still, once I placed my order,it took 20 or 30 minutes, and a driver already outside waiting; for them to let me know they don't have it. Read more
We were visiting friends in the area and wanted ice cream. So we looked at Baskin-Robbins.com and picked what we wanted. This... location refers you to the corporate website. When we get to the location it is a combo with Dunkin. No inside access. Drivethru only. I attempted to order sundaes from the website but was told very rudely that they don?t have that. I proceeded to askfor 3 sundaes and I was asked whether we wanted 1,2 or 3 scoops. I said 3 please. Another person jumped in on the order and tookover after the female was extreme rude. I finished the order and drove to the pickup window. I explained to the gentleman thatwe were not from the area and we looked up the ice cream on the website. He said they were independently owned and did not carryall the corporate product. I took our orders and left. The ice cream tasted fine but the service was bad. How can you not carrythe product when you refer customers to the corporate website and menu? Read more
This location was out of various menu items, and the employee serving us refused to open a new tub of ice cream. He also could... not understand English very well and asked me what my wife wanted rather than asking her. Will not return. Read more
They never get my order correct even with it plainly printed in the sticker on my cup what I ordered and unless you get there... before 6pm dont expect to order from the baskin robbins menu. I was told that part "closes early" heaven forbid id like asundae after dinner Read more
It was nice ????, my kid likes ???? here.
I just did the same thing I called today to find out if they had the ice cream at Baskin-Robbins and they seem to have and that... is Praline and cream. I just called a few moments ago to ask if they had this ice cream because the past five months that I'vebeen going there tried to find it, I only was able to get it once. Then this rude Pakistani lady decided to ask me why I wasasking for that ice cream and I told her that that is my favorite ice cream and they are the only ones that seem to have it. She then hung up the phone on me and when I tried to call back no one would answer the phone so I assumed that she just didn't wantto speak about ice cream which happens to be Baskin-Robbins business. So I too will never return to this place to buy anythingagain because I actually do like their coffee and there banana splits but at the same time I will not be spoken to this way andat the same time actually being hung up on because she didn't want to go check to see if she had this ice cream available for meso I would not have to drive for nothing. Read more
Oh my goodness.... I called ahead looking for a chocolate ice cream cake. The young lady was pleasant and had very nice... professional telephone etiquette. She helped me in explaining and checking their inventory. Overall I received great customerservice!! My dad enjoyed his birthday cake!! Read more