Reviews for Wendy's in Glen Allen, VA
I don't know why I still eat fast food. It's bad for you. But Wendy's is the best if you must have processed fat.
Typical fast food style establishment, with fast service and kind employees. The menu is quite short with not to many choises,... but the line can get a bit long sometimes, so I guess that could be a reason for that. Great location for drive thrue or instore dining, but the place is a bit dirty from the inside, with a new drink machine desperately needed. Read more
Possibly the worst experience I've ever had at a Wendy's, and one of the worst I've had at a fast food restaurant in... general. We ordered a Grilled Chicken combo and Spicy Chicken combo. They didn't give us our drinks, and we drove away withoutthinking about it, after being on the road all day. That was our mistake for not noticing, but we realized almost immediatelyand went back to ask for them. There was no receipt in the bag, but it hadn't been more than 2-3 minutes, so we didn't think itwould be a problem. We weren't upset or anything because accidents happen. But when we asked for the drinks, the employee whotook our order started screaming at us that we did get our drinks, and jumping around as if she wanted to fight us. Over drinks.It was alarming. Then, another employee tried to claim that they hadn't even sold a grilled chicken sandwich all day, and wewere lying about our entire order. The manager asked us what we got and was able to pull it up on the screen and show it to thegirl. This seemed to just make her more angry because she continued to yell that we did get our drinks. The manager seemed likehe was going to go get them for us, but at that point we were too uncomfortable to stay there, so we left. I've never seenpeople act that way over two medium drinks. We paid for them and still had our uneaten warm food in the bag that verified we'dquite literally just left there. We will never go back again. Read more
Went here today because keep seeing the 5$ bag commercials making me crave it. Lady on the intercom sounded sweet and very... friendly, get to the window and we?ll this women was NOT her and was so rude when I asked what the total was as she handed me mydrink. (WITH THIS STRAW in the picture) Then answers me in a very annoyed monotone and just walks away and have a young man comefinish the transaction. Another thing is if these are the only straws you have to give that have no rapper or anything withcovid like it is still you should just tell the customer before they make the order. Oh and the jr. Bacon cheeseburger is now aslider or at least that?s what they give you with the 5$ bag. Read more
"What do you want" is not how you greet a customer in the drive through. Must have been high because I stated I wanted a combo... with a lemonade but he asked me did I want a combo after I said my order. wth Read more
Just called the store to try to let them know that my food is cold I asked for a fry the 2nd time and it was still cold so I'm... not gonna sit there and argue with them they got my order wrong my order is cold I tried to explain and all I get is excusesdon't eat here Read more
Stopped by to grab a quick bite to eat. While the food looks amazing, the drive thru worker was EXTREMELY rude. He did not say... hello. He never told me my total at the window. Didn?t say thank you. Nothing. No words at all were exchanged. It was the mostdisrespectful encounter that I?ve had at the Wendys on Pouncey Tract Rd. If there wasn?t a long line, I would have asked for themanager. Read more
This is Wendy's, what more can I say. Ask about the family sized nuggets. Food is always freshly cooked and prepared properly.... The only issue I have with this location is something is always left out of my order, be it sauces or fries. Read more