Reviews for Cook Out in Glen Allen, VA
Food was cold, including fries. Very sloppy and messy. Food was very hastily out together, no attention to detail. Chicken... sandwich was low quality meat and tasteless. I expected way better from Cook Out. Read more
The drive through progressed pretty quickly and the cashier was very polite. Unfortunately almost everything we ordered had an... issue. The wrong drinks were given, there was cheese on everything although we explicitly said no cheese due to a dairy allergy(noted on the receipt as no cheese), no cajun seasoning on the fries (listed as cajun fries on the receipt), none of the sidesauces were present that were asked for and the wrong toppings were on the burgers. Definitely a bummer as the only thingcorrect was the side of hush puppies. Read more
Quick, Inexpensive, Friendly Customer Service, Convenient Location, 40+ Milkshakes, Good Amount of Food for Trays, Clean... Dining-room, and Fast Drive-through Service. My kids love to stop by here for Milkshakes, they have so many flavors to choosefrom. Food is nothing to brag about, but they have a good variety and you can feed the whole family without spending muchmoney. I had the pleasure meeting the young cashier Trisha at the ordering counter. She was very friendly and patient. This isthe only fast food place that I know of where you can get Fried Hush Puppies. Love them! Read more
Amazing milkshakes for a good price! We had the banana fudge and mocha milkshakes, and both were excellent. The banana reminds... me of homemade ice cream we used to make. Certainly a good portion of real banana in it! Read more
Ordered chili cheese fries, got regular cheese fries. Other than that, service was super quick and the food is good.
Steak style burger was excellent - nice ripe tomato, tastes fresh and grill cooked. Only reason not giving 5 stars is the cheese... bites I ordered weren't in the bag. Will order again. Read more
Wonderful service for the most part, the cashier Mikeala was friendly and professional- I cannot say the same about whoever was... working the drive through window. Everyone in the lobby was able to hear the professionalism coming from the back. Cashier(Mikeala) did what she could to stop the madness in front of customers. Read more
Food is great, but the dine-in customer service is horrible! The young lady who works the cash register, doesn't realize when... she goes around the corner to fill our orders we can hear her talking shxt about the customers she just took the order of. Onecustomer she helped ordered 2 milkshakes and she was cussing and complaining for having to make so many shakes when its coldoutside. Its just sad and I kind of pity her? Read more