Reviews for Jersey Mike's Subs in Glastonbury, CT
In a post-pandemic time when restaurants are still facing labor/staffing, supply chain, and overall operating cost challenges,... it was refreshing to experience JM?s Glastonbury. Immediate warm & friendly welcome by Shamiya, reviewed menu options (as myfirst visit to a JM), ordered a Turkey w/ Provolone ?Mike?s Way?, sandwich was fresh, and made quickly & accurately as ordered,as Shamiya engaged in continuous friendly conversation. Outstanding 5-Star customer service, to the point JM has gained aformer Subway loyal customer. Not sure if she?s the Manager, but if not, she should be. If you haven?t visited a JerseyMike?s, you gotta go! They also offer Catering. Thank You!! Read more
While the steak and cheese is phenomenal, the time to get your order is often incredibly long. I've ordered takeout through the... app many times in the last 2 years and they've consistently done the same thing each time; tell me to show up at a specific time(15+ minutes in the future) and then make me wait an additional 20+ minutes for my order after arriving at the store at theestablished time. It's reasonable to expect to wait a bit if you order in person, but it's absurd to have a mobile order with apickup time that effectively means nothing. Try the Rocky Hill location as an alternative, they fulfill orders in the expectedamount of time. Read more
Ordered giant tuna sub for pick up. The sub was so soggy it was like the bread was soaked in water. Obviously the tuna was not... drained and all the liquid ended up on my sub. Not worth what I paid at all since it ended up in the trash! Read more
Great customer service. I was very satisfied with my sandwich
Took more time for them to make my sandwich than it did for me to travel there. 45 minutes for a hot sandwich, and it came with... one slice of bacon and they didn't bother cutting it. Such a shame. Not ever going there on my lunch break again Read more
Came here a few weeks ago. The staff here are so nice, they answered any questions we had. I wasn?t a big fan of the food... though, the staff did a good job at preparing it but it just wasn?t for me. I?m just leaving this review to comment on how niceand welcoming they were! Good customer service. Read more
WoW great quality food,and service. Subway just lost a customer. Just for point of reference at Least twice the meat but cut... right in front of you. Wife had meat ball delicious. I had the super sub Mike's way excellent. Got them pretty much same time.Considering the place was packed we moved through the line fast. Definitely will be coming back. Again and again. Read more
My sub is always perfect when I order it from here. The people behind the counter are always friendly.