Reviews for Jack in the Box in Gilroy, CA
The fries were cold and hard and one lady refilled my drink with the wrong soda and her and the manager were talking in Spanish... and laughing about thinking I don't understand stand them so they suck Read more
I spent 15 minutes in this drive thru. It?s every time. The girl that took my order was also rude! Also having me wait in the... front 15 minutes for my food. Read more
I stopped eating at Jack in the Box a whole ago, thought the food went downhill. But it has turned itself around and the food... has been decent, especially the Sourdough Jack. Read more
I like how versatile the items are.Very tasty.I usually eat the chicken and salads.In the past,I would eat quite a bit that... was on the menu.I need to watch what I eat now. Read more
My fav for my urge sweet ice tea and chocolate overload cake . occasional go to treat myself . my zen time.
I don't come to Jack in the box much anymore. We ordered $23 in food. They got an extra because I do love their southwest salad... with grilled chicken. But we had missing items in our order and cold fries.y boyfriend is a OTR truck driver so it's like wejust can't go and pick up missing items. Also the fries were old and cold. Thumbs down. I don't recommend. There are otheroptions I would take. I'm following up on previous review. Jack in the box corporate contacted me and asked if the storereached out? Do you think this pathetic location reached out? The answer is No! If there were zero stars that's what theyearned. No the store never did follow-up, and I will never return. Read more
I don't expect much from a Jack in the Box, but wow the lack of customer service here is astounding. These people make 15... dollars an hour to be rude. Hey franchise owner can work part time there so I can blow off steam from my real job? Even at myrudest I promise to raise your google reviews. Yes your employees are something else but I put the blame on the owner andmanagement team. Attitude reflects Leadeship. This is tried and true. Your bathrooms are filthy and understocked. Paper Toweldispenser broken. Customer accessible soda machine inoperable. Fries and sodas under filled. Employees rude and don't want tohelp the bread and butter of your business. Corporate should come through here and do an audit. If I owned a business and sawall these reviews, I would be embarrassed. You can never please everybody, but you should please more than you have. If you hadyour number posted under your "this Jack in the box is individually owned and operated" plaque I would be on the phone with younow. Read more
If I go to any jack in the box again it'll be this one. We lost our faith in Jack in the box due to our complicated orders being... messed up EVERY time we went. I have specific allergies and my parents are pescatarians so our complicated orders are useless ifnot done right. We put our faith in this jack in the box on a road trip due to lack of other options and we were pleasantlysurprised. They got every single thing right. So this review is not for the jack in the box corporation, or the possiblefranchisees, it's for the employees at this specific location. Great job Read more