Reviews for Wingstop in Gilbert, AZ
It doesn't matter how many times I call these people and tell them what I want and how I want my wings they give me the... completely opposite I never ever get what I want EVER !!!! And it's really sad just a bunch of soggy wings with no seasoning andthe skin so wet n yuck like are they even cooked? I'm sick of them I order way too much and continue to give them chances and Icall the girl at the front and tell her over and over and it's like she deliberately doesn't do what I ask or the cooks are toobusy to remember get more attentive staff .. I have my wings in the oven at 11:01 pm because they're undercooked NO THANK U Read more
Wings were pretty good, about what you'd expect. The service was quite slow though which made no sense, it was just the 2 of us... and 3 other people....so 15+ wait didn't seem right. The fries I would recommend being careful with because they were likeoverly salted. Other than that ot was alright Read more
Prentes and Kendal are amazing. The 2 best employees here. I know it?s going to be good if these guys are here ! If you?re... wondering who they are prentes is always singing smiling and has a great attitude and Kendall has the amazing makeup and isgreat! Thank you guys :) Read more
OVERLOAD! These employees have an order backlog a mile high it seems, everyone is door-dashing and placing online orders faster... than they can keep up with! Long wait times doesn't mean it's a bad place or the employees are doing something wrong, there arejust too many customers, CUT THEM SOME SLACK! Read more
Came in on a Friday evening around 6:45pm after we placed our order online for pick-up (5 meals) and we are still here at 7:39pm... waiting for our food still and we live in Coolidge. Their system online apparently doesn't work because we still had to pay whenwe arrived. I was hoping placing the order online would make it go faster since this is our first time coming here on a Fridayand NEVER AGAIN!!! I get its a Friday but they seemed to be very unorganized and not even enough seats to accommodate. Read more
After a long fight since Jun 27. Just for a refund. Which I still haven't got. I will not eat at this location or any Wingstop... ever again. I've been calling for a refund on my order which was completely wrong for a while only to be told wait such and suchbusinesses days only to be let down . Spoke to the regional manager said he would fix it and call me back no call back but got afancy email says 3 more business days of waiting and still to this day July 18 no refund. I was nice enough to not yell or getupset but it seems like that's all they understand is rude customers. Read more
First timer here. Had to use DoorDash to order from ThighStop. We didn't account for that and were gifted with a 35 minute wait.... We ordered the 15 piece meal. 5 of each: hot, garlic parmesean, and Hawaiian. They were okay. The cajun fries were flavorful,not just salty. The restaurant wasn't too busy and the staff kept it clean, wiping tables after guests left. Read more
Pete can?t run a store at all. If you have a pretty face he?s gonna hit on you and make most the girls there uncomfortable... working. The store could be ran better. Management is easy to get as long as you sleep with the boss which he has a reputationof. Favoritism is a huge thing at this store. It?s not ran correctly at all. People also change hours there and nothing is doneabout it. Pete lacks professionalism and can?t keep personal out the workplace. So much drama at this store it?s crazy. Worstplace to work.Pete doesn?t follow anything wingstop is supposed to do and says ?this is the Gilbert way? so no employees aretrained correctly. Not one employee there knows how to cook chicken correctly either it gets raw most the time. Also don?t worryabout working for certification Pete just hands then out every month without training like he should. Read more