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Reviews for Rio Rico Mexican Grill in Gilbert, AZ

Maggie Freitag 1 year ago
3

Service was just okay, fajitas were good, salsa was decent, the chips were thick and not salted. My water was never refilled.... They had live music but it was TOO LOUD to have a conversation with friends at the table. They had the servers banging aroundsilverware in the dining area. If I go back to the restaurant I would sit in the bar area. The music was still loud enough tohear in there too. Read more

mike clemons 1 year ago
5

Fresh seafood and quality Mexican dishes. Had alive music on Thursday nite which was entertaining. Great staff and variety on... menu. King crab enchiladas were excellent and so was the shrimp cocktail. Read more

Jeffrey Mitchell 2 years ago
3

This was my first time dining here. It was recommended by a friend and they had apparently moved to a bigger location than the... previous strip mall. It was very busy, which is usually a good sign. However, we waited about 20 minutes before our order wastaken. You do not need to look at a menu that long. By then, we were surviving on chips and salsa. The Chips and Salsa aregood. Unique flavors. They also have a hotter version of you ask for it. Meal wise, the portions are a bit small. 1/2 plate isrice and beans. The enchilada is ok, but is a 3 bite experience. The tamale was extremely good though, probably one of the bestI have had in the valley. Price for this dish after tip is around $20. The problem is the competition in this space. There area lot of really good Mexican options. Nothing was really wrong with the experience other than slow service, but I would not saythis is a place I would go out of my way for. Read more

Lisa T 2 years ago
4

The service was great to start with but after our order was taken it went down. The chips and salsa were good and the guacamole... was fresh made when ordered. The carne asada burrito needed something for an extra kick. The pico inside it was barelynoticeable and the green sauce on top was a tomatillo sauce with no chili flavor at all. The chicken fajitas were good butnothing special. The cheese burger was okay, my granddaughter got it because they were out of tamales. They used qualityingredients and the food was good but it just didn't have the kick we enjoy in our food. Read more

Kim Gentes 2 years ago
3

Rio Rico is a newley opened location of a family styled Mexican restaurant with over 15 years of serving the nearby Gilbert... area. The new facilities provide for a full bar, dining area, and two separately reserved party rooms for special events ordinners. This was my first visit to Rio Rico. The staff was very kind and sevice was fast, efficient and helpful. The priceswere also reasonable. The seating area is spacious and some booths are more secluded than others. My entrée tonight was thePollo Al Chipotle, which is a grilled chicken dish that is smoothered in a smooth, creamy aioli sauce filled with mushrooms, onions and spiced with a slow burn chipotle spice. It comes with rice and beans sides as well as a couple of flour or corntortillas. It was a nice dish, but not flavors that I enjoyed. My son ordered the chile verde plate, which I tried some bitesof. The green chile pork flavor was more of the light green flavor, nothing close to the hatch chile sharp flavor I enioy. Thepork was perfectly cooked, but again more of an average green chile than I like. That said, the chips and salsa were excellent,and one of my important points of a Mexican restaurant is that the chips and salsa must be excellent if provided. I will returnto Rio Rico because I didn't get a chance to try the red chili or sauce dishes. And the staff was genuinely excellent, so I amsure the I can find another entrée that I will be more to my liking. Read more

Jacquelyn Seto 2 years ago
4

Customer service was nice and kid-friendly! Loved the carne asada burrito! The burrito came with pico de gallo inside along... with a side of rice, which was very good! The horchata was very sweet but good. Read more

Ramon Hancock 2 years ago
2

Keep in mind this review is for a busy Friday afternoon at 6:15pm arrival to 8:10pm when we left. The wait was about 20 minutes... for a party of 4. We ordered two shrimp cocktails, the ground beef taco plate, and a sampler plate. We sat for about twentyminutes waiting to order, then another 45 minutes for the food, watching larger parties who were seated far after we were gettheir food first. The excuse was there was a large to go order that backed up the kitchen. Our waiter was probably trying hisbest, but we didn't see him until we were about ready to just leave after we asked a waitress for help. She gave us attitude,unnecessary since my company is extremely patient and kind to servers. Heck read my review for Chili's when they had a skeletoncrew on a Saturday, I understand understaffed crews, and respect people with service positions. It's hard, and everyday youdeal with people who just make life miserable. I just wasn't expecting her to be so short and dismissive with her responses. Sowhen our food arrived the excuse was that the shrimp cocktails take a long time to prepare. Now I'm fairly well versed in thekitchen, line cook, this is the opposite of the truth especially considering the quality of the cocktail I received. Thecocktail was lacking in shrimp, and overly simple. It tastes like V8 mixed with ketchup, pico, and avocado chunks. The shrimpwas fresh. The Refried Beans were dry on the Taco plate. The sampler was HUGE, and taste exemplary. Our waiter did try to makeup for it with fried ice cream on the house, but I was already set in I'm ready to get out of here mode. Read more

MTW Svcs. 2 years ago
3

Went there due to high ratings, but, for AZ Mexican food, it's simply average. Fajitas were good. Enchiladas were good. Relleno... was fair. Chips and salsa were ...eh, not warm homemade tasting. Margarita was really sour. So, would go again, but only aftertrying others in the area first. Will say really good service while there! Read more