Reviews for Dunkin' in Gilbert, AZ
One of the worst Dunkin Donuts I have been in. 4 employees for the drive thru and one at the counter.6 minutes to get a coffee.
This location has consistently had issues with staff clearly not wanting to make or do anything other than iced drinks. You get... attitude and poor service again and again if you do request food. Additionally, they are constantly out of products that shouldbe staples for them such as bagels and croissants. Read more
Horribly burnt hard and cold smells terrible cause it's burnt and no straws for the drinks. How do u drink iced coffee within a... straw! 54 dollars of food 4 what? Trying to call them they won't answer. Why couldn't they just remake it. Shame on dunkindonuts Read more
I used to work at this Dunkin in 2019 and we barely had problems. Over the years this has become THE WORST DUNKIN. Everything is... always wrong especially the last 6 months or so! I ordered a small hot chocolate for my son and in return they gave me ascalding hot coffee. I also ordered 4 wake up wraps and they were all smooshed into one bag. They told me at 8AM THEY DIDNT HAVEDONUTS??? DO NOT GO HERE Read more
I have been been coming to this location consistently every single morning for over 2 years - mobile order on the go between... 7-730 am, for walk in order. The past 6 months or so, lobby is closed half of the time. When lobby is closed you have to sit atthe drive thru intercom until every car infront is done before they will help you, & my basic French vanilla iced coffee withcream and sugar comes out wrong 50% of the time, it's hit or miss. I've asked one particular staff member for help fixingbefore, and was rudely directed to the 'drink people'. I think it's time to find a new place. Unfortunate, this is right by myhouse. Read more
I stop by at least 4 times a week always ordering the same Iced carmel coffee with creme and sugar. Since Nov it's been hit and... miss if I order it in the morning it ends being a cup of milk/cream with a dash of coffee and no flavor. Yuck. When I order itin mid afternoons it's more of what a flavored ice coffee should look like. Definitely inconsistent. Read more
Not only does this location know my jeep but they know my face as well. I order two coffees Monday through Friday and one on... Saturday and they always double check to make sure it?s only one that day. I have been coming here since it opened and while notall the new employees are the best at making coffee there are still some of them who can make a perfect cup. If anything maybesome of the new workers should take a little extra care to perfect their coffee but even when I lived in San tan valley I wouldgo out of my way to come to this location. The only problem with this location is it isn?t very consistent like I said beforesome of them are better at making coffees than others and some of the ladies are a tad bit mean. But I think today was the worstwith my coffees (always the same) not even looking close to each other. And even the lady giving them to me noticed and theperson who made them said they were the same. But they weren?t. Just a bit disappointing. But this will always be my mainlocation. Read more
Always closed, the app doesn?t work, I cannot tell you how many times I?ve lost money coming here. You would think I would... learn. Read more