Reviews for Dunkin' in Gibsonia, PA
Okay i am an 18 wheeler driver i been to so many dunkin dounts walking to the drive throgh window and order what i want. Accept... this dunkin the employee wouldnt let me make an order even when though i told them and showed them my 18 wheelers this is reallymad me feel bad and i wish i stopped at a different one. But from now one ill to to starbuks. Read more
Worst I?ve ever been too. Ordered an iced Cappuccino, had to send it back because it literally looked like a big cup of milk.... Absolutely no expresso and hardly any ice, and when I asked for them to fix it, the young man proceeds to explain to me thatthat?s indeed how the drink ?supposed? to look like. Disgusting attitude, I just asked for my money back. Been going to Dunkin?Religiously for more then a decade, I know what a iced cappuccino looks like and THAT mess was not it! Read more
My coffee is always made really well but almost every time I order a breakfast sandwich it is cold, and it seems like they don?t... even put it in the oven. Today I ordered a sourdough breakfast sandwich and the bread wasn?t even toasted ): unfortunately Inever have time to get it fixed due to having to get to work. I keep going back optimistic but I think today will be my lasttime. Read more
Had a fantastic experience this morning in the drive through. I?ve never ordered coffee from here and only a handful of times... (ever) anywhere else, so I asked for help from the girl taking my order. Her name was Sam and we had a good time laughing aboutmy coffee ordering incompetence. I wish I knew the name of the girl who made the coffee so I could properly credit her here.She came to the window and waited to see if I liked the drink she made me since I had no clue what to ask for and what I liked.She then showed me the ticket on the cup that I can use for future reference. Two incredibly sweet and thoughtful gestures, allover a simple cup of coffee. Thanks random coffee girl :) If a manager sees this, please do commend these two! I?ve noticedsome negative reviews around the customer service at this location?so let these two know to keep doing what they?redoing! Visit was on 8/8/22, ~11:35am. Read more
This place is a disgrace to Dunkin coffee!! The coffee itself always tastes terrible, they never can get my order right, and the... workers are always rude. I?ve never had this problem with other dunking as I usually love their service and items. This placeneeds new management! Read more
It was fine but one of the more poorly run DDs I've been to. Waited way too long for our coffees, reminding them twice because... they had cleared the order twice to look efficient. My black coffee was instead a latte and they seemed to have no idea how tofix this and give me a black coffee. Also, only a handful of donuts out. The shelf looked bare and empty. They were, however,able to get me donuts from the back. There was not a big rush on the place. Just seems less motivated employees. Read more
I get finding people to work is impossible. But this is my "half" dozen donuts. They look like hamburger buns. I called to have... it taken off my bill and some rude kid said he would. 3 days later it's still there. So now I have to dispute it on my card. Read more
I ordered from Uber... Unfortunately that didn't have the donuts I wanted so Emily came through and helped me substitute great... is great job Emily!! Read more