Reviews for Subway in Germantown, MD
Came to this place to order special of the day today. Tuesday special is oven roasted chicken which I ordered. The sign states... $6.99 plus tax for 6 in sub, drink and chip. At the checked out, the cashier named Esperanza, charged me $8.78. I asked her whythat much. She said I have to pay tax. I told her the tax is 6%. Added on the combo, total cost should be only $7.41. She saidshe does not know. Requested to speak to manager who is not at the site. So folks, check your total to avoid overcharge. Thisstore will be boycotted on my list. Read more
Subway is always my favorite as whichever location you go it is always the same and fresh . In Germantown it?s located inside a... complex where there are other restaurants too. Huge parking space is also available. I have tried subway wraps too and it isvery good. My fav is always a veggie patty sub made with the below combination. Try and see. 1 . Italian herb and cheesebread 2. Veggie patty 3. Pepper jack cheese 4. Jalapeño peppers 5. Banana peppers 6. Onion 7. Lettuce 8. Olives 9. Spinach 10.Pickles 11. Salt , pepper, herbs 12. Chipotle Sauce 13. Ranch Wow my mouth is just watering when I type this review????????????. Read more
Food was fine, the person who made the sandwich was fine but it wasn?t until after my order was completely fulfilled that I was... told that the manager wasn?t accepting any coupons so I could not use my buy one get one free sandwich voucher that should havebeen perfectly valid. I don?t blame the cashier at all since it?s not their fault. It?s just frustrating since I only went toget lunch for my family there because of the coupon and paid double what was expected. There should be at least a sign out frontsince our community gets absolutely littered with these Subway coupon flyers every few weeks or so and being one of the fewSubways in the area, people would expect to be able to use them there. Read more
Nice staff but I have to say terrible management. The ice machine directly in front of the has a bad leak and the floor is... always wet... ALWAYS. This is a safety hazard for customers and staff. Do Better! Read more
A foot is 12 inches. So when you advertise a ?foot long? you are advertising 12 inches. It?s like me telling a date I have 9... inches but have to give it to you twice. False advertising, dirty countertop. Fresh? Where? Read more
I had online ordered a foot long veggie sub with 2 chocolate chip coolies. Order #80F66551-AB. But when my wife went to pickup... the order, the lady at the restaurant named Francis told my wide that there were no cookies in the order. When I called therestaurant and gave her my order #, Francis told me that there were no coolies in the order. After talking to her for a fewminutes finally she agreed that there were two chocolate chip cookies in the order. I wanted to talk to the store manager, butthe store manager was not available. I told her that I would talk to the store manager, Francis rudely told "WHATEVER". In pastthis restaurant have messed up my order. But so far I never have complained. But this order was for my kids and they were veryupset that they didn't get cookies. The management of this restaurant really needs training, not because of just this incident.But the staff need to learn general courtesy. Read more
Wow. It?s Saturday, not even 10pm, it?s 9:50pm... and they are closed. Another person was outside waiting too. The schedule says... 10pm and so does it say online. That?s just wrong! Smh. Read more
Update 4/11/2022 How DOES OWNERSHIP allow their servers to handle food without hairnet or HAT? THAT IS NOT OPTIONAL when... handling food! horrible! There are four subways in Germantown within only a couple miles from where I live. This particularSubway just gives me the chills. It does not appear to be very clean. The staff here does not use proper Subway hygiene justrecently I decided to give them another chance as the gentleman was making my sandwich he placed my sandwich in the toaster wentto the back for a minute and returned to toaster with the same gloves he had on he proceeded to continue making my food.. I hadto stop him and ask he change to a new pair of gloves. He said "I was handling food in the back" WAIT WHATTTT? naw man I'm good!I can only imagine what nasty food handling practices they use in the back while prepping the toppings.I WILL NEVER CHOOSE THISSUBWAY AGAIN! There are 3 others in my immediate neighborhood! Yuck! Read more