Reviews for Jack in the Box in Georgetown, TX
Incredibly bad experience. They were out of bacon and pancakes at breakfast, when I pulled up to the window the attendant... informed me they were also out of drink carriers. The take out bag looked like someone had thrown the food into it, the frieswere upside down and they also didn?t include the dipping sauces for my kid?s nuggets. Total clown show, they didn?t even answerthe phone when I called to complain. Read more
Food was not great. Sourdough Jack bread could not have been on the grill more than 10 seconds. Fountain drink tasted off, like... the concentrate was old. On the positive side, the person who took my order and payment was friendly. Read more
Terrible location. Under staffed and the staff they have don?t care. Normally I don?t leave 1 star reviews because I understand... customer service business. However this is the third time in 2 weeks that this location has either messed up a order orcompletely forgot half the order. They should close this location down. Read more
To the drive thru employee that went out of thier way to make sure we got our tacos even though we had to drive down the road to... a second JITB, THANK YOU for making sure we got what we wanted while traveling! And u where right it was only a minute away, urdirections were also clear. U made us so happy we even got some to bring home! Read more
Spent over an 1hour in the drive through. Would?ve left but unable to because we had cars in front and behind us. Once getting... to speaker it took 5 minutes for us to be able to place our order. Then we find out they?re out of Tacos after already waiting30 minutes to order. We finally order and spend another 30 or so minutes waiting to get to window to pay and receive food. Wefound out that they only had 2 people working at the time. Once we received our food and got home to eat it. The Jumbo jacks weordered were jr burgers and the fries were cold and tasted old. The burger was burnt and hard. I would stay far away from thisJack In the box. I will never again be going to this Jack In the box again. Read more
They messed up on my order twice within 2 days of each other. First time i called phone just rang n rang. 2nd time i went i told... manager n she said to bring in receipt n for first order. Havent done it yet. I ordered same thing again 2 grilled chickensalads. I told them i would give my chicken to my boyfriend. Got home n no chicken on either salad. I called to complain nmanager said the girl heard me say i didnt want the chicken. I told her i did not say that n that i paid for chicken n they owedme. She said to bring in the receipt n i said what receipt, all she gave me was my card back. Manager said, well then shecouldnt do anything for me. I told her a good manager would fix it right n then she hung up on me. Read more
Undoubtedly the worst Jack in the Box food I've ever had. The onion rings were not even edible. The were burnt, stuck together... in a pile and sitting in grease. If you want edible food, DO NOT go to this Jack in the Box. Read more
Very, very slow. I'm pretty sure they're only having 1 person total on shift at a time. Be nice if you go, but expect it to take... forever. Read more