Reviews for Doughocracy in Geneva, IL
Let me start by saying we have loved going here as a family since it opened. With that being said the last handful of times has... been disappointing and a worse experience every time. This time we walked in and half the lights are shut off or dimmed so lowit?s hard to imagine it?s safe for their workers to be working in. Half the tables are broken and missing chairs, and the coldprep line where all their ingredients are is filthy as well as the trash cans overflowing. The staff used to be really nice andpleasant and now they don?t even greet you when you walk in. Truly makes it feel like you are bothering them by placing anorder. Read more
The pizza is great. My family loves it. To bad they are to cheap to to fix the tables. Half or more of the tables are broken. I... sat at one table and the dang thing started leaning over when my wife put her hand bag on it. The only tables that work are bythe window and if its sunny you wont be able to see. Pizza is good though. Read more
We?ve been going to this place for over 5 yrs. My kids love their pizza, but tonight will be our last. We arrived at 7:38pm,... tried to order a simple cheese pizza for our kids but was told they were no longer taking orders. Two white gentlemen walked inafter me, close to 7:50PM and their orders were taken. My kids asked why we couldn?t order. By the way the worker talked to meand his body language I was clearly discriminated against. There were several people still eating both inside and outside. It?snot like they were closing right then. Their hours were till 8:00PM. Many businesses would have been happy to take my order. Iguess I?ll have to take my kids to MOD or Bricks. It?s too bad, this place is one of the only places my kids would eat at on3rd. We won?t be frequenting the area too much now. Such a shame. Read more
The pizza was good but it looked like it was falling apart. Multiple tables were broken, tons of missing chairs, the drink... machine was sitting on a piece of exposed plywood and it was quite dirty. if a restaurant could be depressed, this is what itwould look like. Read more
We walked in 1.5 hours before closing and the whole restaurant was messy. Several tables are broken, so there were only 3 or 4... tables to sit at. One staff member was very rude acting as though it was incontinent that we were trying to eat there. Thatstaff member also turned away several customers that tried to come in around an hour before closing. Other staff members werefine and happy to serve us and others. I used to really love this restaurant, but it seems like maybe since covid it has taken adownturn in quality. The food was still decent, but a few ingredients I asked for were missing. Read more
Awesome pizza as always. We had my sons birthday party and I went in advance to order 11 different types of pizza, to be ready... at a specific time. I went back to get them , they were all set ready to go. Hot and fresh. Perfect experience and the pizza wasso good as usual. We love this place. Employees were super nice and helpful. Read more
I was excited to try this place. I ordered the spaghetti and meatball pizza since it seemed unique. It was lacking in sauce but... the crust was really tasty. I wouldn't get the meatball again but I will definitely be back to try a more traditional pizza. Read more
Hate to do it but I have to agree with a lot of recent reviews. Half the lights are off. Place is looking run down. Staff moving... at an absolute snails pace. Waiting for a while and we?re the only order pending. Used to be great here! Maybe they sold to anew owner and it?s all about cutting costs now. Not sure. But It?s a bummer. Really liked this place. Read more