Reviews for Tim Hortons in Gatineau, QC

Made a quick stop there on a roadtrip and was hit by the nostalgia of a traditionnal Tim Hortons service! Smilings and laughs... were the atmosphere when i entered! Easy, fast and delicious drinks as well! Will definatly be back Read more

Horrible everytime. Will take atleast 20 minutes for the simplest order. Staff and manager are unprofessional.

I am sharing a story about Tim Horton's. When you own 5 Tim Horton's Franchise and customers complain but the Owner has Attitude... tell me why Would I support them again. The places in all 5 locations are untidy dirty and not well staffed trained and nottrained how to provide Customer Service. I hope the Owner sees this. On the Other hand if he does from what a customer who spoketo him shared his attitude of rudeness what can one Expect. These 5 locations should be shut down. I hope another Franchisecomes to show what True Customer service is. Read more

I was in the drive through for 30 min. Then realized that the wrap I ordered was wrong. I had ordered a ?wrap matin saucisse et... patate?. I got a ?wrap matin bacon du travailleur et une patate?. I didn?t even bother returning it because I know it would?vetaken forever. With all the bad reviews on this location, I guess the owner just doesn?t care about the customers. Read more

I don't know why but their coffee just tastes so much better than some other Tim Hortons. Staff is always welcoming and sound... happy. Read more

I find that the drive through takes up most of the employee's time, my friend and I were just kind of standing there waiting to... be served. We almost walked out. Read more

They close the doors very early and only serve the drive , when open the service inside is poor , garbage are not emptied and... the garbage doors are very dirty . I always order the same thing and the price is never the same . Read more

There is usually nothing to complain about fast food because it is fast food but this branch screwed my order so bad I had to... write a review. First of all, they forgot one of items. Then when I am having the chicken wrap, I see no chicken until I am donehalf way. And the wrap was not wrapped. All the sauces were leaking and it was almost disgusting to see the way they had madethe wrap. It was basically the one sandwich maker who screwed my order. I have been Timmys customer for more than 8 years and Ihave never been this disappointed and frustrated. The cashier was understanding and made sure sure we got the missed item. Read more