Reviews for McDonald's in Gatineau, QC
This place used to be decent. But the manager who is managing this place needs to find a new job. Because the services is a... mess. They do their ticker order randomly sometimes they lose the ticket. They sometime serve small cups because they are out ofnormal one. They keep missing items in the bags. They don't renew the ticket paper in the machines. You have to wait 10 min forsomeone to show up at the counter. They keep mixing their posts. The only thing that's good is the food still taste likemcdonalds and i am surprise on that one. Read more
Employees have ZERO ethics or morels working here. Came after a long day to get me a simple sandwich.THEY GAVE ME A CHICKEN... BURGER WITH NOOO CHICKEN. Im not even gonna get into the details and waste my time. Trash employees trash locations. Nevercoming back ever again. The pictures will speak for itself P.S. (i asked for no mayo ???????????) Read more
Easily one of the worst McDonald's experiences I have ever had. Staff are slow and show absolutely no sign of doing anything.... Menu machine was out of paper, didn't give us our order number. They forgot and screwed up multiple parts of the order and thefries were ice cold. Don't even bother! Read more
Walked into the store and there was no one taking orders at the counter , so I had to order from the self serve. I placed the... order and didn?t receive it until 25 mins later . The pop machine is flat , burgers and fries were cold. The people making theburgers were not wearing gloves and handling the food with their bare hands . Absolutely the worst McDonald?s I?ve ever been to Read more
Update: I have been seeing this poster for danoises for years, they never removed it or updated it although the item was... discontinued years ago, they even brought it back briefly at one point and it was gone again. What prompted me to update thispost this today is because of the sunday in the second poster (which was posted recently btw) is 2$ however at the counter it?s3.19 $ + tax, this false poster marketing issue has to be reported. Original post: One of rare places that has proper customerservice in the fast food industry in Gatineau. The only bad experience I once had at this branch is when I arrived at the drivethrough order station and waited for over 5 minutes then another car to the other station, and was served before I did so I verypolitely advised the lady who spoke to me that I was first but instead of acknowledging her mistake which is a honest mistakethat can happen, she started shouting at me as if I committed a crime by letting her know, when I was paying I explained theissue to the cashier who sent someone who introduced herself as a supervisor and apologized on her behalf and explained that theperson who wronged for no reason might be having a bad . Which is truely a fine example of proper customer service. At Harvey?sdown the street People treat customers like they are giving them a favour. At Burger King next door the drive through is almostnow almost always if not always closed. Read more
order took 12min which is longer than other mcdo's, I received the pancake without syrup or utensils, burgers without any sauce... given that this place don't offer ketchup or mayo booth, there weren't too many people on place on Monday noon, the quality ofthe food is good and seems fresh. Read more
Got home after ordering to go and found a long black hair on top of my burger and wrapped under the box... Tried to call and the... phone just rung rung rung for 5 minutes. There's no dine in so not sure what that's about. Not from Gatineau either or I'd driveback. Disappointing, meal wasted. Read more
It's a McDonald's. What do you expect? The ambiance includes incessant beeping from the kitchen, the food is served on cardboard... and the seats are awkwardly built on purpose to provide you with 15 minutes of endurance to eat your food as quickly as possiblebefore irritating to the point where you're running to the exit. But they got my order right! Sorry, I can't speak to theoperation of the McFlurry machine ???? Read more