Reviews for McDonald's in Gatineau, QC
They NEVER EVER EVER EVER get my order right. It takes 2 seconds to double check an order. How do you miss a whole 10 nugget... combo meal but deliver side sauces? Why when I order an apple pie do i never get my apple pie? I once got a whole happy mealwhen I didn?t even order one, and didn?t get the burger I ordered. The worst Read more
Worst service I ever had. I was told to park the car. Then someone came to tell me the payment did not go through. I came in to... pay and was told to park again. 20 minutes later, I came in since noone had come to find out that the bags had been sitting onthe counter for a while. Asked for new fries at least but was given the original fries. Came home 5 minutes later: everythingcold. It is my last trip to that McDonald's. Read more
So we just moved to the area and we've gone here twice. Both times the same experience. It seems to be this McDonald's has a fun... little habit of completely messing up every single customers order. Tonight, I went back after receiving my food because I paidfor a 6 piece nugget but no nuggets were given. While I was waiting to speak to any of the 6 staff that refuse to acknowledgeanyone standing there waiting for help, one customer complained that he paid for one poutine but only Recieved a fry. Then aftera few minutes they gave him a redone order but this time had two fries in it and no poutine. He left angry. Then another couplewho have been waiting for 20 minutes for their two combos, were completely ignored by the human whale of a man that runs thefront it seems, but all he's good for is yelling out customer order numbers and literally ignores anything you say to him, hejust keeps on going as if you don't exist. So about 15 min waiting for someone to put on their 'do your job goggles', I wasasked what I needed and I said 6 nuggets. Then I was given a 6 nugget box but only 4 nuggets inside. I didn't even bother goingback again. I was sick of waiting and being ignored. It's dirty, overly busy due to everyone basically having to do their orders2-3 times just to get half of it right. Also it has one of the only open McDonald's park in the whole world but happens to bethe worst customer service. Talk about not having your nuggets and eating them too. Read more
Beyond me how this place puts a quality food check sticker on their bag when they continue to forget food items in bag. I can... understand if it happens once, but 6 different occasions? No straw for drink, not even a napkin? Missing food items! Definitelynot worth ordering from. Get your act together. Read more
Aylmer McDonalds, they're lucky their food is *usually* good. Cause i waited over half an hour in parking n°3 for two simple... items. I went inside and saw 2 of the employees talking with 4 dudes. and my food was right there on the counter and was neverbrought to me. Read more
They are mid tier, price are fair. They will always have their ups and down. Kinda wish they were a bit more active on the... telephone as I tried to warn them that one of their uber drivers breaks the seal on bags and steal the food. And lately they'vebeen excellent at not forgetting any item, plus I know for a fact sauces are the last thing they put in orders, so having abroken seal and sauce in there. Kinda sketchy. Mcdonald answer your God damn phone so we can warn you of those things ???? Read more
1 hour+ in a 50 foot lineup watching Uber drivers and drive through customers waiting at the SAME take out window. Bad... management. Ice cream machine is broken. No communication from staff and a staff member standing outside crushing one box every3 mins while watching TikTok on his phone or something. People are upset. Rightly so. Who is the shift manager tonight? Epic. Read more
Amazing how this place messed up the order they should have a oscar for that wow ! Please avoid this place the best it can... happens to this location is to closed. If you like surprise and never know want you will get this is the place to go cause evenif you make a order they don?t care and put whatever they feel like in the bag it?s a amazing suspense for people who like that.For me when I order a Big Mac with a coke I?m not expecting to find a Mac poulet with a root beer. And when you try to callthem , no answer cause everyone is busy messing up order , beautiful! Read more