Reviews for Taco Bell in Gastonia, NC
Update: This location has changed dramatically for the better. My criticism below is null and void now. Haven't seen the old... management in a couple visits, haven't had any issues at all. Only downside currently is a slight issue with certain items beingout of stock, but supply chain issues are nothing new at this point, and I will not hold this against any store/restaurant. Ipreviously said I wouldn't visit again, but other locations were closed for renovations or busy, so I gave them a second chance.Good job folks at Taco Bell store number 032754. Staff is fine, food's good, reasonably quick, but the manager lets this placedown hard. Requires customers to wear masks for 30 seconds while ordering, but not at tables. I'd be fine with that if thestaff were required to wear masks. 1 had no mask, one had a "chin diaper," one was wearing it below their nose, only the managerhad their mask on properly. Will not visit again. Read more
We ordered vegetarian 2 Mexican pizzas, 2 tacos, a chalupa and a bean burrito, and had to throw away everything with the refried... beans, as they were clearly bad/old. The fried tortillas of the Mexican pizzas also tasted bad. Read more
Yo yo yo is how this Taco Bell will have you feeling Came in and placed an order and to my surprise I don?t get my food.... Okay,,,,, I ask them where my order is and they tell me that they cleared all orders. They had me hand write my whole order backto them. Super slow service, horrible customer service, no work ethic. Honestly just upset how workers don?t care about theirjob. Read more
Would love to give a shout out to the Gentleman ?Tay? that was working the drive-thru on the evening of 6-25-22. This gentleman... was Very Patient & had EXCELLENT customer service!! He was such a delight. Fast Food Establishments Need More Employees LikeHim. Read more
How can you tell me all you have is 20 dollar bills after I just seen the lady in front of me give you all kinds of cash. It's... magical how after I argued for a minute you had plenty of change for me. Also was out of Lettuce and Pepsi. At least the food Iwas able to get was okay. Read more
Probably the worst Taco Bell on this side of the US. Unfortunately I have to come here often because it is close to work, but... they mess my order up maybe 80% of the time. Wish they had a 0 star option. I understand places are having staff issues butthere is no excuse for this bad of service. If you can go literally anywhere else, I?d advise it. Updated w photo. Pathetic. Read more
When you try to be nice to fix the issues and with the manager but when you try to explain the situation the manager started to... get smart with you such unprofessional manager work in the store not welling take care their customers issues i wondering doesmanager even got any training done professionally and the window have posted say please be nice and they are the one not be nicehow they expect a customer be nice if you unable to show respect to your valuable customers . It sad and bad experience Read more
The food was okay but the Service was bad and they we're very unfriendly. They also forgot to put my cinnamon twists in the bag... for which i paid for. Unfortenately i noticed it to late. Read more