Reviews for Papa Johns Pizza in Gastonia, NC
I order from this location often and never have any issues. Usually have the same driver ..he does a good job. I got off of work... tonight ordered my usual order ?same address. Same phone number. The person who took my order ?CHAN who is also the managernotified me my pizza would arrive in 30 minutes. I waited for a hour before calling and he then told me the driver came to myhouse ..called several times ?also said he called my boyfriends number (who was not here at the time and also has no missedcalls ). And I never received my pizza. I am very disappointed in my experience and will more than likely never order from thereagain. It?s one thing to mess up another , but another to continuously lie about contacting me or even coming to my house. Themanager CHAN himself told me he called but he told me the wrong number ..and also never asked for my number to begin with.Iasked what could be done to fix the problem and he told me he would replace the order and have it out in an hour ?by then itwould be 12am and I am not one to complain and ALWAYS tip my drivers good?.but when asked for some type of compensationconsidering it was mistake on there befalf..he told me no because he called my number (which was incorrect) himself. I work infood myself ?Terrible customer service. Read more
Sean does a great job and my pizza was made perfectly. Arrow Steam approved!
Cashier was nice, but this pizza is the worst I've had in a long time...simple yuck! Cardboard with bland cheese and hardly any... sauce...yuck!! At least the racoons will be happy tonight!! cause that's were this NY style pizza ended up... I want my moneyback please!! I guess when Papa John left so did the pizza! A frozen pizza is totally better ... Read more
Same driver, John, can never find my building and never has the sauces I order. He asked if I just had one pizza I told him also... a marinara sauce he says maybe it?s in the box so I open to check and when it?s not there he says I don?t know I just deliverthe order. Waste of $0.50 for sauce I didn?t get and $8 for the tip not deserved. Read more
I?ve really never had a bad experience from this store when ordering. 99% of the time, my pizza is ready in 20-30 min and... consistent in its taste and appearance. The staff gets you in and out quickly. With that being said, I?m not a delivery pizzaperson and always order carry out so I can?t attest to that experience. Read more
Great service, great pizza and cheesesticks always
Great location. Ordered six pizzas on a busy Saturday and was delivered in under 45 minutes. Great staff and delicious pizza.
We order from here all the time! The food we had tonight was exceptional!! Hot, cheesy, and pick up on time!! Keep up the... excellent job your doing!!! Read more