Reviews for Baskin-Robbins in Gastonia, NC
Girls were nice that worked there. Ice-cream was nasty. Waffle Cone was stale. They had very few flavors...no chocolate or... vanilla. Read more
This place was terrible!! Took my boys to get some ice cream and they had like not even 7 basic flavors.. The kid behind the... counter said they had been waitng for over a month for the ice cream truck to deliver and 1 freezer was broken. So my youngerdecided to get a donut and it was stale! ???????? Read more
Horrible service theirs 8 people working inside sat At the drive through for 10 minutes nobody said anything went inside and got... a attitude from everyone inside because uase they can?t do their job right. Eveytime I go their it?s a problem. Be better offgoing to Walmart and getting what you need they are horrible Read more
We went tonight and were very disappointed. 3 employees and they had to finish their conversation before they even acknowledged... us. My boyfriend got a quart iut of the cooler. I asked what flavors were what because there were no labels on the glass. Thegirl didn't know what half of the flavors were and said so. She was sweet and honest so there's that. There was mold on thecounter between dividers and the place was filthy. We ended up just getting the quart and leaving. Read more
Extremely disappointing. Tried three days in a row to get a cappuccino blast and all three days have been unsuccessful. Monday... the line was so long it was in the Walmart parking lot and didn't move an inch for 10 minutes so I gave up. Tuesday there's anote written in sharpie saying the store was closed from 11-3:30. And now today (Wednesday) they have no Oreo ice cream. I askedfor caramel instead and lo and behold they have no vanilla ice cream. Finally i asked for a chocolate and guess what? Yep nochocolate ice cream either. The employees working were completely unapologetic and couldn't have cared less and even got anattitude with me for asking for different flavors. I wonder if they are actually out of ice cream or if the workers are justsaying it so they don't have to actually do anything. Either way screw it, I'm not trying anymore Read more
How are you an ice-cream store, with no Vanilla,no chocolate, no cookies and cream, no rocky road, no mint chip, etc. Everytime... we go by this store lately, the inside is shut down, they have no ice-cream to choose from, no one is answering their manyhorrible reviews. What the hell is going on here. While everything else is operating on a more normal level now, this place isgoing down the tubes Read more
Not helpful at all! They advertise 31 flavors but NEVER have the first, second, or third flavor I ask for. Tonight my husband... asked them what flavors they had and was told vanilla, chocolate, Oreo and butter pecan...when he said do you not have mintchocolate chip she said yes. So I guess she just got bored with answering his question then when he did order he was answered silence so he drove away. Get better staff, not high school kids that don?t care about their jobs. Read more
The owner needs to check the cameras... That place is a party, the employees taking care of their own personal business instead... of helping customers. Read more