Reviews for Starbucks in Garland, TX

Despite providing the barrister with written down ingredients to the coffee my girlfriend asked me to pick up, he still got it... incorrect. I arrived home with her drink only to have to turn back around, drive another 15 minutes to Starbucks (and another15 minutes back - for a total waste of a hour out of my life) in order to ask that the coffee I initially ordered be made againcorrectly. I can understand if I was verbally listing the ingredients, but to have written them down, provided them to thebarrister, and still have him fail to make the coffee correctly....really? Made me wish that I could have taken back the $6 tipI gave him when I thought he had made the coffee drink correctly the first time I was there. Read more

Not sure why, but the tall Fraps are becoming mini fraps...if a person doesn't want whipped cream why is there an inch of space... at the top of the drinks now...same drink has gone up by a $1 with less ingredients. ???? Read more

Andrew was a walking L, just horrible. He told me you don't do pumps of Cream Base syrup .... which was confusing considering... you use it for most drinks! Then, they finished my drink and still didn't add cream base . Just added creme base to a cup andpoured it into that cup. Didn't shake it or stir. Dez was awesome as usual!!!!! Read more

I ordered 3 drinks and a sandwhich, the easiest drink took so long to come out and they didn't even put it out until I finally... got tired of waiting and asked for it. Which makes me think it was sitting there for a while. There were people arguing whilemaking the drinks. One guy was so stressed he couldn't even function. Read more

This unfortunately, is not the first time I?ve experienced poor service at this location however, this most recent visit was... enough for me to determine it?s not worth returning. Wednesday I came in and ordered 2 drinks & 2 pastries. At the time I hadwalked in and already placed my order there were only 3 customers other than myself in the shop. And at minimum 4 baristasbehind bar not including the cashier. It took 15 minutes for me to receive my first drink and pastry with an additional 10minutes of waiting only to be handed my second pastry without my 2nd drink. When I noticed many customers that had come in afterme had been attended to and were given their completed orders before mine I went and spoke to a barista explaining I had alreadybeen waiting 30 minutes to receive my order can I please get my drink. She said ?we?ll get to it but it will be an additional5-7 minutes? (mind you most of the baristas behind the bar were on their phones talking while I saw only one person actuallyworking on drinks) cut to 15 minutes later - I had already been in the shop for nearly 45 minutes I was never given my 2nd drinkwhile other customers that came AFTER me had already been attended to and left. I demanded a refund for the inconvenience andwalked out. HORRIBLE SERVICE. CRAZY WAIT TIMES. Read more

Customer service was impeccable. He made a difficult "tik tok" drink with ease and it turned out great. Store was empty at 0700... on a Sunday... so customer service was personalized to cater to us before heading out to save some lives! Read more

As someone comes here almost every day, they have the best service so far, except today. About 8pm, I came here to get a drink... as a little joy for my bad day. However, the barista seems a little mad or she had a bad day, too. Her attitude when I orderedand got the drink made me feel like I was doin sth wrong. I ended up not enjoying my drink and was really down. The first time,I wanted to get out of this place right away. I still give it a 5 start since they?re amazing in everything most of time. I justwant to say please, always be kind ! Read more

Extremely friendly staff. I wanted to try a clearest drink as possible and the guy just give me a drink for free. So I order... another random coffee so that I can tip him but ended up give me both for free. I'm just impressed by the service here!! Read more